Ambition-driven artist with foundational knowledge in film production and artist management. Proven ability to prioritize client needs and organize services to enhance business growth and improve team morale.
Overview
3
3
years of professional experience
Work History
Member Service Representative
PPC
Chicago
05.2025 - Current
Assisted customers with account inquiries and service requests.
Processed member transactions accurately and efficiently.
Provided information on products and services to enhance customer experience.
Collaborated with team members to improve service delivery standards.
Educated members on account features and benefits for better engagement.
Provided support to members regarding account inquiries, processing transactions, and resolving issues.
Answered incoming calls regarding membership benefits and services.
Greeted customers in a friendly and professional manner.
Handled customer complaints in an efficient and courteous manner.
Answered member questions about products and services.
Host
PetSuites NVA
Fort Worth
06.2022 - 12.2024
Welcomed clients and their pets, ensuring a friendly atmosphere.
Assisted in scheduling appointments for pet services and check-ins.
Communicated safety protocols to pet owners during drop-off and pick-up.
Monitored play areas to ensure pet safety and well-being at all times.
Provided detailed information about services offered to potential clients.
Collaborated with staff to maintain cleanliness and organization of facilities.
Responded to client inquiries, addressing concerns with care and professionalism.