Nicholas Bolda
DeWitt,MI
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Cold Caller
Crimson Calling Center
10.2022 - Current
- Established rapport with alumni quickly via telephone conversations and built trust-based relationships with them within a short period of time to solicit donations
- Performed data entry tasks into company database while communicating with customers over the phone
- Maintained records of customer interactions, account status, changes, or updates, and produced activity reports
- Resolved customer complaints promptly and efficiently while always ensuring customer satisfaction
- Achieved top donation caller multiple months
Warehouse/Counter Staff
Hammond Farms Landscape Supply
06.2020 - 08.2022
- Supported customers with landscape project needs in the showroom and over the phone
- Counted drawers at the beginning and end of the shift; management of cash/card transactions
- Processing and receiving inventory from delivery trucks
- Managed pre-bagged inventory (mulch, soil, decorative stone, aggregate material)
- Forklift, bobcat and 908 front end loader Certified
Warehouse Staff
Best Buy
10.2020 - 12.2020
- Unloading delivery trucks
- Checking in products from vendor trucks
- Picking and staging orders for curbside/in-store pick up
Education
Dewitt High School
Dewitt, MIBBA - Finance, Value Investing
University of Alabama
Tuscaloosa, AL05.2025
Sigma Pi Theta Omicron
2021
Skills
- Outstanding Communication Skills
- Sales Pitching
- Persuasion Strategies
- Customer Interaction
- Outbound Telephone Marketing
- Persuasive Communication
- Order Picking and Processing
- Clear Communication
- Punctual and Dependable
- Attention to Detail
- Customer Service and Assistance
- Customer Complaint Resolution
- Stockroom Management
- POS Inventory System Operation
RECOMENDATION
"(Nick) is intelligent, quick witted and generally fun to be around. He is always willing to help a customer or co-worker in need. I have tried to foster a team-oriented group of employees and Nick has embraced that and performed well in this environment."
- Ben Dunlap, GM, Hammond Farms
Timeline
Cold Caller
Crimson Calling Center
10.2022 - Current
Warehouse Staff
Best Buy
10.2020 - 12.2020
Warehouse/Counter Staff
Hammond Farms Landscape Supply
06.2020 - 08.2022
Dewitt High School
BBA - Finance, Value Investing
University of Alabama
Sigma Pi Theta Omicron
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