Nicholas Bolduc
New Britain,CT
Summary
Correctional Officer at the Department of Corrections, skilled in conflict resolution and emergency response. Track record in reducing inmate altercations and maintaining safety through effective communication and de-escalation techniques. Adept at multitasking and managing records efficiently. Equipped with strong problem-solving abilities, willingness to learn, and excellent inter-personal communication skills. Always ready to contribute to team success and achieve desired outcome. Ready to tackle new challenges and advance correctional objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Correctional Officer
Department of Corrections
08.2021 - Current
- Enforced rules and regulations to maintain order among the inmate population.
- Interviewed inmates to obtain information and evidence.
- Processed disciplinary reports with efficiency in accordance with Administrative Directive 9.5.
- Maintained an organized filing system of Disciplinary Reports.
- Collaborated with Administration for disciplinary provisions to reduce further misconduct.
- Participated in high-risk situations with professionalism and composure, ensuring the safety of all involved.
- Reduced inmate altercations through conflict resolution strategies and holding the inmate population accountable for their actions.
- Communicated among staff members by participating in daily briefings and sharing pertinent information about inmate misconduct history.
- Assisted in the training of new correctional officers.
Office Furniture Installation Expert
Transfer Enterprises Inc
11.2020 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Restaurant Manager
Shady Glen
07.2010 - 10.2020
- Utilized Inter-Personal Communication skills to resolve customer related issues.
- Achieved consistent compliance with health and safety regulations.
- Managed staff schedules and maintained adequate coverage throughout the day.
- Assisted in managing financial records.
- Managed staff on staff related issues.
- Ensured staff was in accordance with all practices and procedures.
Education
High School Diploma -
Coventry High School
Coventry, CTSkills
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Interpersonal communication
- Multitasking
- Time management
- Task prioritization
- CPR certified
- Physical fitness
- Records management
Employee of the Year 2024
This Officer was awarded Employee of the Year in 2024 for quickly adapting to the role of Disciplinary Report Investigator position with professionalism, thoroughness and ability to hold the inmate population accountable with much efficiency.
Timeline
Correctional Officer
Department of Corrections
08.2021 - Current
Office Furniture Installation Expert
Transfer Enterprises Inc
11.2020 - 08.2021
Restaurant Manager
Shady Glen
07.2010 - 10.2020
High School Diploma -
Coventry High School