Nicholas Borsoff
Sacramento,CA
Summary
Dedicated professional with a strong work ethic and integrity, experienced in delivering exceptional customer service at Del Taco. Skilled in efficient cleaning and attention to detail, I successfully developed customized cleaning plans at Clean Impression, enhancing client satisfaction and ensuring compliance with safety protocols.
Experienced with operating high-pressure cleaning equipment to remove dirt, grime, and stains from various surfaces. Utilizes technical skills and knowledge of cleaning agents to provide superior cleaning results for clients. Track record of maintaining safety standards and completing tasks efficiently within tight deadlines.
Overview
23
23
years of professional experience
Work History
Power Washer
Clean Impression
08.2022 - 11.2023
- Operated high-pressure power washing equipment to clean various surfaces effectively.
- Assessed cleaning needs and developed customized plans for residential and commercial properties.
- Ensured compliance with safety protocols while performing power washing tasks.
- Collaborated with team members to complete projects efficiently and on schedule.
- Maintained cleanliness and organization of work areas and equipment after use.
- Provided excellent customer service, addressing client inquiries and concerns promptly.
Groundskeeper
Affordable Tree Service
03.2013 - 02.2017
- Operated and maintained landscaping equipment, ensuring optimal performance and safety compliance.
- Performed routine grounds maintenance, including mowing, trimming, and planting seasonal flora.
- Assisted in tree pruning and removal operations, adhering to safety protocols and guidelines.
- Identified and addressed landscape issues, enhancing visual appeal and health of plant life.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
Customer Service Representative
Del Taco
02.2002 - 10.2002
- Delivered exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Trained new staff on company policies, procedures, and customer interaction techniques.
- Managed high-volume transactions with accuracy while maintaining a positive customer experience.
- Collaborated with team members to streamline order processes, enhancing service speed and efficiency.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Busser
Country House Restaurant
06.2000 - 12.2001
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Supported kitchen staff during peak hours by transporting food and supplies efficiently.
- Collaborated with team members to ensure smooth service flow and customer satisfaction.
- Participated in daily pre-shift meetings to align on service goals and updates.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma -
Sacramento High
Sacramento, CA08-2001
Skills
- Efficient cleaning
- Protective gear usage
- Weather conditions awareness
- Heavy lifting
- Supply restocking
- Critical thinking
- Active listening
- Attention to detail
- Cleaning and sanitizing
- Excellent customer service
- Work ethic and integrity
Timeline
Power Washer
Clean Impression
08.2022 - 11.2023
Groundskeeper
Affordable Tree Service
03.2013 - 02.2017
Customer Service Representative
Del Taco
02.2002 - 10.2002
Busser
Country House Restaurant
06.2000 - 12.2001
High School Diploma -
Sacramento High