Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Boule

Fair Haven

Summary

Accomplished Chimney Technician and Automotive Technician with a proven track record in enhancing customer satisfaction and streamlining service delivery at North Eastern Chimney Solutions. Demonstrates expertise in chimney repair and engine repair alongside exceptional problem-solving abilities. Skilled in team management and leadership, significantly contributing to business growth and operational efficiency.

Developed practical skills in hands-on, service-oriented environment, focusing on safety and efficiency. Transitioning into new field with solid background in maintenance and repair tasks. Looking to leverage strong problem-solving abilities and commitment to customer satisfaction in new role.

Overview

5
5
years of professional experience

Work History

Chimney Technician

North Eastern Chimney Solutions
04.2024 - Current
  • Established strong relationships with clients, leading to repeat business and referrals for new customers.
  • Educated homeowners on proper chimney care and safety practices, promoting safer home environments.
  • Conducted comprehensive assessments of chimney structures, recommending appropriate repairs or upgrades as needed.
  • Streamlined scheduling and job completion processes, allowing for more efficient service delivery.
  • Increased longevity of chimneys through regular maintenance and repair work.
  • Assisted in the installation of new chimneys, ensuring proper functionality from day one for homeowner satisfaction.

Automotive Technician

Kingdom Automotive
02.2020 - 03.2024
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.

Commercial Vehicle Manager

Garvey Nissan
09.2019 - 02.2020
  • Managed and started a new commercial van line at Garvey Nissan. Implemented new strategies and built a new commercial van customer base at this location.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

No Degree - Automotive Repair

Vermont Technical College
Randolph, VT

Bachelor of Science - Management

Castleton University
Castleton, VT
01-2019

Skills

  • Tool proficiency
  • Safety awareness
  • Chimney repair
  • Strong work ethic
  • Engine repair
  • Problem-solving
  • Hand and power tools
  • Time management
  • Troubleshooting skills
  • Customer service
  • Team management
  • Strong leadership

Timeline

Chimney Technician

North Eastern Chimney Solutions
04.2024 - Current

Automotive Technician

Kingdom Automotive
02.2020 - 03.2024

Commercial Vehicle Manager

Garvey Nissan
09.2019 - 02.2020

No Degree - Automotive Repair

Vermont Technical College

Bachelor of Science - Management

Castleton University

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Nicholas Boule