Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Boylstein

Summary

Accomplished Retail Sales Manager with a proven track record at Dunham's Sports, enhancing sales performance through expert customer service and innovative visual merchandising. Skilled in team building and performance management, I excel in driving productivity and sales expertise. My approach has consistently fostered strong customer relationships and repeat business, underpinning a dynamic retail operation.

Experienced with leading sales teams and managing retail operations. Utilizes expertise in customer engagement, inventory control, and sales strategies to drive performance. Track record of fostering strong customer relationships and achieving consistent sales growth.

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

4
4
years of professional experience

Work History

Retail Sales Manager

Dunham's Sports
06.2022 - Current
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.

Retail Sales Associate

Stanford Home Center
08.2020 - 06.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

High School Diploma -

Kiski Area High School
Leechburg, PA
06-2022

Skills

  • Customer service
  • Retail operations
  • Sales expertise
  • Driven work ethic
  • Management
  • Decision-making
  • Critical thinking
  • Team supervision
  • Employee performance management
  • Productivity maximization
  • Team building
  • Time management

Timeline

Retail Sales Manager

Dunham's Sports
06.2022 - Current

Retail Sales Associate

Stanford Home Center
08.2020 - 06.2022

High School Diploma -

Kiski Area High School
Nicholas Boylstein