Nicholas Braddock
Katy,Tx
Summary
Proficient IT Field Technician specializing in device and cable installation, project management, and critical thinking. The skills i have acquired over the years have contributed to my adaptability in diverse environments, ensuring optimal installation and troubleshooting for datacenter and home theater systems. I'm ready to leverage my skills for upcoming challenges with different task and environments.
Overview
4
4
years of professional experience
Work History
IT Field Technician
Gabian Services
Houston, TX
02.2024 - 04.2026
- Outfitting Datacenter device racks which consists of: installation of racks, servers devices, networking devices, Audio/video devices, any type of cable trays and industrial grade power supply devices.
- Did cable installation of power cables, ethernet cables, fiber optic cables.
- Traveled to on-site locations in various cities across the United States for projects/jobs.
- Primary locations locations that I have worked in are, Datacenters and standard offices.
- Primary devices worked with: rack servers, tower servers, edge servers, backup servers, virtual/cloud servers, DHCP servers, DNS servers and power supply units.
- Primary networking devices worked with: switches, routers, and firewalls.
- Diagnosed and resolved hardware and software issues for clients on-site.
- Upgraded hardware physically and firmware virtually for internal and external devices.
- Installed, configured, and maintained network systems and components.
Home Theater Installment
Best Buy
Houston, TX
12.2021 - 11.2023
- Worked with: TVs, sound bars, surround sounds speakers, stereos, device cabling, cable management through walls and behind devices.
- Installed home theater systems, such as any type of TV and sound systems ensuring optimal audio and visual performance.
- On occasion, would have to drill into wood, metal or even quartz for proper hold for instillation.
- Installed/mounted TVs on a customer's wall or stand of their living rooms, bedrooms or on the their outdoor patios.
- Assisted customers in selecting appropriate sized TV or sound bar or surround sound speakers based on their needs and space requirements.
- Conducted on-site assessments to determine installation feasibility and equipment compatibility.
- Trained new team members on installation techniques and customer service best practices.
Education
High School Diploma -
Seven Lakes High School
Katy, TXAssociate of Arts -
Lone Star College
Houston, TXSkills
- Adaptability to any environment
- Bilingual (English and Spanish)
- Critical thinking
- Flexibility
- Respect and kindness
- Project management
- Hands-on (handy) work proficiency
- IT tech proficiency
- Cable proficiency (cable installation/crimping/testing/termination)
- Rack and stack proficiency
Timeline
IT Field Technician
Gabian Services
02.2024 - 04.2026
Home Theater Installment
Best Buy
12.2021 - 11.2023
High School Diploma -
Seven Lakes High School
Associate of Arts -
Lone Star College