Nicholas Branda
Not Hispanic or Latino
Summary
Experienced medical support professional with strong focus on patient interaction and administrative efficiency. Adept at managing appointments, handling patient inquiries, and coordinating with medical staff. Known for effective collaboration and reliability in fast-paced environments. Skilled in using medical software systems, maintaining patient records, and ensuring welcoming atmosphere.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Urinalysis Observer
Appddiction Studio
12.2023 - Current
- Assisted in training new observers, sharing knowledge and best practices for accurate data collection procedures.
- Maintained a high level of accuracy in data collection by regularly reviewing and updating observation protocols, ensuring consistency across all team members.
- Improved team efficiency by effectively communicating findings with colleagues and supervisors.
- Reduced instances of human error in observational data collection by implementing a standardized double-checking process for verifying measurements.
- Reduced data collection errors by establishing peer review system among observation team members.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Medical Technician
United States Air Force, USAF
09.2013 - 09.2023
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Administered medications and performed basic and advanced patient assessments.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
- Performed routine maintenance on medical equipment, ensuring reliability and accuracy of test results.
- Improved communication between departments by initiating regular updates on test status and availability of results.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Prepared and inspected medical equipment and instruments to manage wear and tear.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Continuously improved skills through ongoing education and professional development courses.
- Conducted blood draws and other specimen collections, contributing to timely and accurate diagnostic outcomes.
- Conducted peer reviews of lab results, fostering culture of accuracy and diligence within team.
- Collaborated with healthcare teams to integrate lab findings into comprehensive patient care plans.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Set up, maintained and verified sterility of lab equipment and tools.
Education
Certificate - Medical Billing And Coding
Southern Careers Institute
TX09-2024
High School Diploma -
Sullivan West High School
6604 NY-52, Lake Huntington, NY 1275206-2010
Skills
- Organization
- Data gathering
- Open-mindedness
- Perceptiveness
- Active listening
- Data entry
- Relationship building
- Customer relations
Accomplishments
- Supervised team of 5 staff members.
Certification
- Medical Coding and Billing Training - (Jan. 2024 - Sep. 2024)
Timeline
Urinalysis Observer
Appddiction Studio
12.2023 - Current
Medical Technician
United States Air Force, USAF
09.2013 - 09.2023
Certificate - Medical Billing And Coding
Southern Careers Institute
High School Diploma -
Sullivan West High School
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