Nicholas Brown
Eden,NY
Summary
Dynamic digital marketing leader with a proven track record at LEVEL Agency, driving a 40% increase in client acquisition through innovative multi-channel strategies. Expert in client relationship management and team leadership, I excel in delivering measurable results and fostering collaboration to achieve exceptional performance metrics.
Overview
5
5
years of professional experience
Work History
AVP of Client Services
LEVEL Agency
Remote
05.2024 - Current
- Delivered integrated digital marketing campaigns for multiple Fortune 500 clients, achieving 40% increase in client acquisition and retention rates.
- Developed and executed multi-channel strategies, resulting in 55% year-over-year growth in qualified leads for key accounts.
- Managed annual client portfolio exceeding $2.2M, consistently surpassing performance KPIs with 90% client satisfaction score.
- Mentored and trained a team of 4 account managers, focusing on fostering innovation and continuous improvement culture.
Digital Marketing Director
WebMechanix
Remote
01.2020 - 04.2024
- Oversaw a $1MM client portfolio and led a 9-member cross-functional team, including account managers, paid media strategists, SEO specialists, and content leads.
- Acted as executive sponsor for key clients, leading QBRs and strategic planning sessions to define success metrics, drive retention, and support account growth.
- Developed and executed full-funnel digital marketing strategies across paid media (Google Ads, Meta, LinkedIn), SEO, CRO, content, and automation.
- Managed team structure, hiring, firing, career development, & fostered a culture of accountability & collaboration.
- Streamlined onboarding, upselling, and profitability reviews, ensuring margin health and operational efficiency.
Education
Bachelor of Science - Marketing
SUNY College At Plattsburgh
Plattsburgh, NY05-2012
Bachelor of Science - Business Administration
SUNY College At Plattsburgh
Plattsburgh, NY05-2012
Skills
- Digital marketing strategies
- Client relationship management
- Data analysis
- Performance metrics
- Campaign execution
- Strategic planning
- Team leadership
- Multi-channel marketing
- Cross-functional collaboration
- Strategic problem solving
Timeline
AVP of Client Services
LEVEL Agency
05.2024 - Current
Digital Marketing Director
WebMechanix
01.2020 - 04.2024
Bachelor of Science - Marketing
SUNY College At Plattsburgh
Bachelor of Science - Business Administration
SUNY College At Plattsburgh
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