Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

NICHOLAS BRUNO

OCEANSIDE

Summary

Dynamic customer service professional with extensive experience at Spencer Savings, excelling in cash handling and inventory management. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining high standards of security and fostering team collaboration to achieve operational excellence. Reliable Cashier Assistant with background in retail and customer service. Have experience in handling cash transactions, maintaining inventory accuracy, and providing exceptional customer service. Strengths include accurate money handling, strong problem-solving skills, and ability to quickly learn new software systems. Previous roles have highlighted commitment to enhancing customer satisfaction levels while streamlining operations. Dedicated professional with many years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems, and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Overview

12
12
years of professional experience

Work History

Cashier Assistant

Spencersavings
Melbourne
12.2024 - Current
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
  • Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
  • Issued receipts, refunds, credits or change due to customers.
  • Replenished items to maintain stock availability.
  • Stamped price tags on merchandise, referring to official price lists.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.

Customer Service/Driver

Uber/Instacart
01.2022 - Current
  • Driving Customers to various location
  • Delivering prepared food to customers
  • Identified opportunities for route optimization while making deliveries.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Utilized GPS navigation systems to deliver products quickly and efficiently.
  • Complied with applicable laws and regulations governing safe driving practices.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.

School Security

Oceanside NY School District
Oceanside
09.2022 - 01.2023
  • Assisted with school security by patrolling grounds and watching students.
  • Ensured compliance with all school policies regarding safety and security protocols.
  • Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
  • Maintained a safe learning environment by monitoring school security systems regularly.

Driver

Food Delivery Service
Oviedo
04.2018 - 06.2022
  • Communicated effectively with dispatch and customers to provide status updates.
  • Transported clients to specified destinations safely and on-time.
  • Achieved consistently high customer scores due to exceptional service.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Ensured vehicle cleanliness and performed regular maintenance checks.

Driver

Food Delivery Service
East Meadow
09.2017 - 03.2018
  • Communicated effectively with dispatch and customers to provide status updates.
  • Completed day-to-day duties accurately and efficiently.

Customer Service/Cashier

Marshalls
02.2017 - 08.2017
  • Providing Customer service to customers
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Assisted customers with locating merchandise within the store.

Driver

Food Delivery Service
Rockville Centre
02.2017 - 08.2017
  • Providing customer service while delivering prepared food orders.
  • Communicated effectively with dispatch and customers to provide status updates.
  • Adhered to traffic laws and regulations to prevent accidents.
  • Maintained delivery schedules without compromising safety.

Cashier

Wendy’s
Island Park
07.2016 - 01.2017
  • Providing customer service at counter while filling orders at drive thru.
  • Maintained work area and kept cash drawer organized.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Learned roles of other departments to provide coverage and keep store operational.

Cashier

McDonalds
Long Beach
02.2015 - 06.2016
  • Providing customer service at counter while filling orders at drive thru.
  • Maintained work area and kept cash drawer organized.
  • Worked closely with front-end staff to assist customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Stock

Island Park Liquors
Island Park
04.2014 - 01.2015
  • Providing customer service while stocking and cleaning shelves.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Stock

King Kullen
Island Park
07.2013 - 03.2014
  • Providing customer service while stocking and cleaning the shelves.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated a variety of machinery and tools safely and efficiently.

Server

M’s Restaurant
Island Park
01.2013 - 06.2013
  • Providing customer service while taking and filling orders.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus and answered questions regarding items.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Checked food before serving it to customers.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Education

High School Diploma -

West Hempstead High School
West Hempstead, N.Y.
01.2015

Middle School Diploma -

Lincoln Oren’s Middle School
Island Park, N.Y.
01.2010

Grammar School Diploma -

Francis X Hegarty Grammar School
Island Park, N.Y.
01.2006

Skills

  • Customer service
  • Cash handling
  • Retail experience
  • Communication
  • Microsoft Word
  • Microsoft Excel
  • Cash Handling
  • Stock replenishment
  • Inventory management
  • Point-of-sale operation
  • Effective communication
  • Security procedures
  • Team collaboration
  • Bagging items
  • Friendly and outgoing
  • Inventory stocking
  • Problem-solving
  • Employee training

References

Forwarded upon request

Timeline

Cashier Assistant

Spencersavings
12.2024 - Current

School Security

Oceanside NY School District
09.2022 - 01.2023

Customer Service/Driver

Uber/Instacart
01.2022 - Current

Driver

Food Delivery Service
04.2018 - 06.2022

Driver

Food Delivery Service
09.2017 - 03.2018

Customer Service/Cashier

Marshalls
02.2017 - 08.2017

Driver

Food Delivery Service
02.2017 - 08.2017

Cashier

Wendy’s
07.2016 - 01.2017

Cashier

McDonalds
02.2015 - 06.2016

Stock

Island Park Liquors
04.2014 - 01.2015

Stock

King Kullen
07.2013 - 03.2014

Server

M’s Restaurant
01.2013 - 06.2013

High School Diploma -

West Hempstead High School

Middle School Diploma -

Lincoln Oren’s Middle School

Grammar School Diploma -

Francis X Hegarty Grammar School