Summary
Overview
Work History
Skills
Accomplishments
Awards
Timeline
Generic

Nicholas Burton

Columbus,GA

Summary

Dynamic operations leader with extensive experience at FedEx, excelling in warehouse safety and quality control. Proven track record in optimizing workflows and enhancing team performance through effective relationship building and problem-solving. Achieved significant reductions in overtime costs while fostering a collaborative environment that prioritizes efficiency and employee morale.


Experienced with optimizing complex sorting operations to improve efficiency and accuracy. Utilizes strong organizational and leadership skills to manage daily workflows and team performance. Track record of implementing process improvements and maintaining high standards of operational effectiveness.

Overview

13
13
years of professional experience

Work History

Sort Manager

FedEx
11.2022 - Current
  • Implemented regular performance evaluations for staff members, providing constructive feedback and opportunities for professional growth.
  • Established clear lines of communication within the team, fostering a collaborative work environment that prioritized problem-solving and efficiency.
  • Reduced overtime costs by optimizing staff scheduling and resource allocation for peak periods.
  • Coordinated with transportation partners to improve shipment schedules, minimizing delays in product delivery.
  • Oversaw equipment maintenance schedules, reducing downtime due to breakdowns or malfunctions.
  • Established safety protocols for the sorting facility, reducing workplace accidents and promoting a safe work environment.
  • Enhanced employee morale through recognition programs and incentive structures that rewarded top performers.
  • Monitored inventory levels, ensuring adequate supplies were available to meet demand without excessive overstocking.
  • Analyzed operational data to identify trends and implement process improvements, increasing overall productivity.
  • Managed a team of sorters to ensure timely completion of tasks while maintaining quality standards.
  • Followed company policies and procedures to produce consistent work results.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated driver dispatch to accomplish daily delivery requirements.

Area Manager

FedEx
10.2020 - 11.2022
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Responsible with: Hiring, Terminations, Coaching, Training, recognition, performance evaluations
  • Managing and assigning Operations Managers
  • Over seeing trailer load quality and ensuring each package goes to the right destination
  • Scheduling of Operations managers/ Trainers / Package handlers, to ensure a well balanced operation

Operations Manager

FedEx
10.2016 - 10.2020
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Over seeing multiple load areas to ensure the best load quality was given.
  • Over seeing multiple unload banks making sure to maintain thru-put goals.
    • Upholdingding safety as the #1 priority
  • Yard manager- Training of new switchers and constant follow up with all switchers to make sure every trailer/dolly is in the right location. staying to contact with eYMS/Control/ and linehaul, on anything needed.

Package Handler

FedEx
02.2013 - 10.2016
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Switcher certified making sure the right trailers go on door, keeping a clear and clean yard. stay in communication with control to never miss a trailer.
  • Unloading of trailers and making sure that it gets to the right destination

Skills

  • Warehouse safety
  • Product sorting
  • Materials handling and transport
  • Quality control
  • Workflow management
  • Equipment troubleshooting
  • Problem-solving
  • Time management
  • Reliability
  • Critical thinking
  • Decision-making
  • Relationship building
  • Multitasking Abilities

Accomplishments

    With the help of the entire team, for FY25 we were awarded; Best Preload Scanning station of the year, Medical Rate Station of the year, Best OutBound Scanning of the year, Retention Recognition, Facility Operations of the year, and OutBound Sort Manager of the year.

Awards

OutBound Sort Manager of the Year for FY25 along with 11 Bravo Zulus  from FY22-FY26

Timeline

Sort Manager

FedEx
11.2022 - Current

Area Manager

FedEx
10.2020 - 11.2022

Operations Manager

FedEx
10.2016 - 10.2020

Package Handler

FedEx
02.2013 - 10.2016

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