Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships all for the ultimate growth of the company.
Overview
13
13
years of professional experience
Work History
Sales Manager
Estate Planners of Georgia
Acworth, GA
12.2018 - 07.2024
Created and presented monthly reports to management on sales performance.
Assisted senior management in developing long-term strategic goals for the company's growth.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Provided technical support for customers when needed, answering questions about policy features and benefits.
Established relationships with key clients, while maintaining existing customer base.
Managed daily operations of sales department, including supervision of staff members.
Collaborated with marketing team to create promotional materials for target customers.
Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Performed sales consultations and educated clients on products and services.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Established new accounts and serviced existing accounts maintaining professional relationships.
Enhanced sales volume through skilled support to both new and inactive customers.
Gained market share in new sales performance through aggressive team training.
Resolved customer complaints regarding sales and service.
Automotive Sales Professional
Toyota of McDonough
McDonough, GA
09.2016 - 11.2018
Prepared presentations and conducted demos of products or services for potential buyers.
Generated leads through cold-calling, networking, email campaigns.
Maintained relationships with existing customers to encourage repeat and additional sales.
Resolved customer complaints promptly and professionally.
Monitored competitors' activities in order to remain competitive in the marketplace.
Collaborated with other sales team members to share selling strategies and gain new insights.
Proactively identified and solved complex strategy problems impacting sales management and business direction.
Managed and trained many employees on best practices and protocols to drive optimal productivity.
Generated new business by developing marketing initiatives, performing prospect calls, and networking referrals.
Introduced customers to new offerings and updated accounts.
Increased customer base and gross profit within first year.
Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
Product Technician /Lead Sales Associate
Aarons Furniture Store
McDonough / Carrollton , Georgia
01.2012 - 11.2016
I worked at the McDonough location from 2012-2014, then after relocating to Bremen, I worked at the Carrollton location from 2014-2016.
Ensured compliance with company policies and procedures related to product testing, repair, and maintenance.
Performed tests on products to ensure they meet quality standards and customer requirements.
Assembled furniture and other products for the showroom and for delivery preparations.
Troubleshot product issues using diagnostic tools and techniques.
Provided technical support for customers with product inquiries or complaints.
Documented all required information related to repairs and maintenance activities.
Conducted routine maintenance, inspections, and repairs of products.
Generated leads through cold calling prospective clients or attending networking events.
Maintained neatness and cleanliness throughout the store environment.
Performed cashier duties when needed during peak times or shortages in personnel.
Provided customer service to ensure 100 percent customer satisfaction!
Greeted customers and provided product information.
Explained and demonstrated product features and benefits.
Regained many cold or lost customers from just calling and building rapport.
Delivered, assembled, and assisted customers with any questions or concerns they may have had in a safe and timely manner.
Education
Certification And P&C License - Home and Auto Insurance Sales
PLG Insurance Training
Smyrna, GA
12-2019
Certification - Automobile Sales Techniques and Practices
ATL Automotive Sales Training
Marietta, GA
09-2016
High School Diploma -
Haralson County High School
Tallapoosa, GA
05-2011
Some College (No Degree) - Nursing / Psychology
West Georgia Technical College
Waco, GA
Skills
Account Management
Lead Generation
Performance Management
Strategic account development
Vendor Management
National account management
Strategic Planning
Profitability Optimization
Sales Tracking
Staff Management
Sales team training
Sales Planning
Sales Reporting
Business Planning
Complex project negotiations
Sales strategy development
Excellent communication skills
Risk Mitigation
CRM Software
Sales Coaching
Sales Presentations
References
References available upon request.
Timeline
Sales Manager
Estate Planners of Georgia
12.2018 - 07.2024
Automotive Sales Professional
Toyota of McDonough
09.2016 - 11.2018
Product Technician /Lead Sales Associate
Aarons Furniture Store
01.2012 - 11.2016
Certification And P&C License - Home and Auto Insurance Sales
PLG Insurance Training
Certification - Automobile Sales Techniques and Practices
Assistant of Marketing Department at Internship at “Sea-inside” real estate company in GeorgiaAssistant of Marketing Department at Internship at “Sea-inside” real estate company in Georgia