Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Cabral

Beverly,MA

Summary

Practiced business development executive with several years of experience strategizing on growth and development opportunities. Collaborates with professionals to understand client and broader market needs and trends, building procedures for sales associates and networking within industry to create avenues to increased business volume and company presence. Energetic executive expands company horizons through accurate understanding and successful engagement of client and industry direction.

Overview

11
11
years of professional experience

Work History

Business Development Executive

Toyota
Boston, MA
02.2022 - 04.2025
  • Developed and implemented strategies to increase customer base and revenue growth.
  • Created presentations on the company's services, products, pricing plans and marketing campaigns.
  • Analyzed competitor activities in order to understand industry trends and dynamics.
  • Identified areas of improvement within existing processes to optimize performance outcomes.
  • Maintained a database of contacts from prospective clients for future follow-ups.
  • Collaborated with sales team members to identify target markets and develop sales strategies.
  • Researched customer feedback regarding products and services offered by the organization.
  • Collaborated with internal teams to develop tailored solutions for clients' needs.
  • Assisted in the development of promotional materials such as brochures, flyers.
  • Built relationships with clients, partners and vendors to facilitate successful partnerships.
  • Developed growth plans by identifying key clients, key targets, and priority service lines.
  • Greeted and assisted customers to foster positive experiences.
  • Recruited, hired and trained new hires to optimize profitability.

Finance Assistant

Greensboro Power Sports
Greensboro, NC
01.2020 - 01.2022
  • Performed ad hoc tasks related to finance operations as requested by senior managers.
  • Ensured compliance with statutory regulations related to finance operations.
  • Prepared invoices for customers and suppliers.
  • Maintained a record of all financial transactions, ensuring accuracy and completeness.
  • Provided administrative support to the finance department, such as filing documents and responding to queries.
  • Assisted with forecasting future cash flows based on past performance trends.
  • Assisted in the preparation of monthly financial statements, including balance sheets, income statements, and cash flow statements.
  • Processed payments received from customers in an accurate and timely manner.
  • Developed procedures for improving efficiency within the department.
  • Created spreadsheets to track budget expenses and income.
  • Advised senior management on financial matters relating to current business activities.
  • Provided support in developing new policies related to financial management.

Customer Service Representative

Capitol One
Boston, Massachusetts
05.2017 - 01.2020
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries via phone, email, and chat.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Developed positive relationships with customers through friendly interactions.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Health Insurance Sales (remote) (Passive 2nd Job)

Blue Cross Blue Shield of Massachusetts
Boston, MA
02.2016 - 06.2019
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.

Car Salesperson

Honda
Danvers, MA
01.2016 - 05.2017
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Greeted customers and provided product information.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Provided follow-up customer service after a car sale was completed.
  • Developed relationships with potential buyers through phone calls and emails.
  • Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
  • Conducted test drives for prospective buyers.
  • Researched local, state, and federal laws regarding auto sales regulations when necessary.

Computer Repair Technician

Apple
Lynnfield, MA
09.2014 - 01.2016
  • Created detailed reports documenting all repair activities performed.
  • Built custom desktop systems according to customer specifications.
  • Managed inventory of spare parts used in computer repairs.
  • Performed virus scans and malware removal on customer computers.
  • Collaborated with other technicians to complete complex repairs quickly.
  • Upgraded existing systems with more powerful components when necessary.
  • Installed operating systems and applications software on customer computers.
  • Repaired laptops by replacing broken screens or other malfunctioning parts.
  • Troubleshooted and repaired hardware components, such as motherboards, hard drives, RAM, CPUs, and video cards.

Education

High School Diploma -

Beverly High School
Beverly, MA
05-2014

Some College (No Degree) - Business Administration And Management

University of North Carolina At Greensboro
Greensboro, NC

Skills

  • Business development
  • Market analysis
  • Sales strategy
  • Customer relationship management
  • Team collaboration
  • Promotional materials
  • Growth planning
  • Client engagement
  • Negotiation skills
  • Customer service
  • Data management
  • Market trend analysis
  • Business intelligence and analysis
  • Customer satisfaction
  • Sales expertise
  • Relationship building
  • Business service marketing
  • Presentation development
  • Team leadership
  • Data interpretation
  • Account servicing
  • Excellent communicator
  • Analytics
  • New business development
  • Excellent sales techniques
  • Presentation skills
  • Financial analysis

Timeline

Business Development Executive

Toyota
02.2022 - 04.2025

Finance Assistant

Greensboro Power Sports
01.2020 - 01.2022

Customer Service Representative

Capitol One
05.2017 - 01.2020

Health Insurance Sales (remote) (Passive 2nd Job)

Blue Cross Blue Shield of Massachusetts
02.2016 - 06.2019

Car Salesperson

Honda
01.2016 - 05.2017

Computer Repair Technician

Apple
09.2014 - 01.2016

High School Diploma -

Beverly High School

Some College (No Degree) - Business Administration And Management

University of North Carolina At Greensboro

Similar Profiles

CREATE PROFILE