Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Restaurant Manager
Taco Bell
Houston, Texas
08.2018 - Current
Ensured compliance with all food safety regulations and sanitation standards.
Supervised and trained staff in customer service, food handling, and safety protocols.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Developed strategies for improved operational efficiency and customer satisfaction.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Analyzed financial statements to identify areas of improvement or cost savings opportunities.
Created new menu items based on customer feedback and industry trends.
Delegated work to staff, setting priorities and goals.
Area Supervisor
Little Caesars
Houston, TX
05.2009 - 08.2019
Developed and maintained a positive working environment for all staff members.
Monitored employee performance, providing feedback and coaching as needed.
Conducted regular safety audits to ensure compliance with occupational health standards.
Resolved customer complaints in a timely and professional manner.
Ensured accurate inventory levels through periodic counts and cycle counting.
Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
Evaluated the effectiveness of existing processes, making recommendations for improvement when necessary.
Planned and coordinated promotional events to increase customer traffic at store locations.
Assisted in recruiting new employees, conducting interviews, and selecting suitable candidates for open positions.