Summary
Overview
Work History
Education
Skills
Timeline
Barista

Nicholas Carpenter

Fort Wayne,Indiana

Summary

Resourceful Associate dedicated to mentoring and educating new team members. Thorough resource on internal company policies and procedures. Driven attitude toward providing customer care within business environment. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

FW4A Associate

Amazon
Fort Wayne, Indiana
12.2021 - Current
  • Built and maintained relationships with peers and upper management to drive team success.
  • Investigated and resolved issues to drive better service for customers and employees.
  • Gathered data to incorporate into reports and presentations.
  • Supported management team to facilitate task completion and meet performance goals.

Bass Picker

Peyton's Northern
Bluffton, IN
06.2019 - 12.2021
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained knowledge of sales and promotions, return policies and security practices.

CO GM

Little Caesars Pizza
Fort Wayne, Indiana
01.2018 - 11.2019
  • Answered customer questions and provided store information.
  • Communicated clearly with customers in person and via telephone, driving positive experiences.
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Investigated and resolved issues to drive better service for customers and employees.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

GED -

Anthis Career Center
Fort Wayne, IN
05.2023

Skills

  • Money Management
  • Decision Making
  • Creative Problem Solving
  • Attention to Detail
  • Relationship Building
  • Verbal and Written Communication
  • Data Entry
  • Customer Service
  • Computer Proficiency and Microsoft Office
  • Engaging with Diverse Customers
  • Exceeding Customer Expectations
  • Product Knowledge
  • Flexible Hours
  • Flexible and Adaptable
  • Critical Thinking
  • Dependable and Responsible

Timeline

FW4A Associate

Amazon
12.2021 - Current

Bass Picker

Peyton's Northern
06.2019 - 12.2021

CO GM

Little Caesars Pizza
01.2018 - 11.2019

GED -

Anthis Career Center

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Nicholas Carpenter