Nicholas Cassidy
Phillipsburg
Summary
Dynamic technician with a proven track record at Remco Inc., excelling in troubleshooting and equipment maintenance. Adept at fostering customer relationships and enhancing service quality through critical thinking and effective communication. Skilled in electrical repair and committed to safety, ensuring efficient operations in diverse conditions.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technician
Remco Inc.
05.2023 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Worked with diverse types of weather and ground conditions.
Owner/Painter
Blue Collar Painting
04.2021 - 05.2023
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Worked holidays and weekends depending on shifting needs of project.
Education
High School Diploma -
Belvidere High School
Belvidere, NJ06-2017
Skills
- Commercial construction experience
- Routine Inspections
- Drywalling
- Written/Verbal communication
- Work Planning and Prioritization
- Equipment maintenance
- Customer service
- Critical thinking
- Installation and repair
- Electrical repair
- Workload management
- Equipment Repair
- Minor Carpentry
Certification
- Forklift Training
- Scissor lift Training
Timeline
Technician
Remco Inc.
05.2023 - Current
Owner/Painter
Blue Collar Painting
04.2021 - 05.2023
High School Diploma -
Belvidere High School
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