Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager

Nicholas Cassista

Hopkinton,MA

Summary

Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Chipotle
Franklin, MA
08.2021 - Current
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Checked and tested foods to verify quality and temperature.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Opened the store, turn off the alarm and set up the equipment to maximize the efficiency of the crew
  • Learned every positions responsibilities to be able to help in case an emergency or call out.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.

Shift Leader

Dunkin Donuts
Ashland, MA
11.2017 - 08.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Manager in Training

Mcdonalds
Milford, MA
08.2016 - 08.2017
  • Enhanced supervisory and leadership abilities by working closely with mentoring Job Title.
  • Stayed up to date on changing product and service options to provide top-notch support to customers and employees.

Shift Leader

Dunkin' Donuts
Hopkinton, MA
09.2014 - 06.2016
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared coffee and fast food efficiently in a high volume

Education

High School Diploma -

Hopkinton High School
Hopkinton, MA
05.2016

Skills

  • Health Code Compliance
  • Kitchen Management
  • Performance Monitoring
  • Customer Service
  • Policy and Procedure Enforcement
  • Portion Sizes
  • Money Handling
  • Safe Food Handling
  • Expediting Orders
  • Managing Deliveries
  • Delegating Assignments and Tasks
  • Food and Beverage Management
  • Food Safety and Sanitation
  • Inventory Management

Certification

  • Servsafe

Timeline

Kitchen Manager

Chipotle
08.2021 - Current

Shift Leader

Dunkin Donuts
11.2017 - 08.2020

Manager in Training

Mcdonalds
08.2016 - 08.2017

Shift Leader

Dunkin' Donuts
09.2014 - 06.2016

High School Diploma -

Hopkinton High School

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Nicholas Cassista