Nicholas Cassista
Hopkinton,MA
Summary
Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Chipotle
Franklin, MA
08.2021 - Current
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Opened the store, turn off the alarm and set up the equipment to maximize the efficiency of the crew
- Learned every positions responsibilities to be able to help in case an emergency or call out.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Shift Leader
Dunkin Donuts
Ashland, MA
11.2017 - 08.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Manager in Training
Mcdonalds
Milford, MA
08.2016 - 08.2017
- Enhanced supervisory and leadership abilities by working closely with mentoring Job Title.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
Shift Leader
Dunkin' Donuts
Hopkinton, MA
09.2014 - 06.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared coffee and fast food efficiently in a high volume
Education
High School Diploma -
Hopkinton High School
Hopkinton, MA05.2016
Skills
- Health Code Compliance
- Kitchen Management
- Performance Monitoring
- Customer Service
- Policy and Procedure Enforcement
- Portion Sizes
- Money Handling
- Safe Food Handling
- Expediting Orders
- Managing Deliveries
- Delegating Assignments and Tasks
- Food and Beverage Management
- Food Safety and Sanitation
- Inventory Management
Certification
- Servsafe
Timeline
Kitchen Manager
Chipotle
08.2021 - Current
Shift Leader
Dunkin Donuts
11.2017 - 08.2020
Manager in Training
Mcdonalds
08.2016 - 08.2017
Shift Leader
Dunkin' Donuts
09.2014 - 06.2016
High School Diploma -
Hopkinton High School
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