Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Nicholas Cattar

Account Executive
Saint Johns,FL

Summary

Experienced sales manager at a Fortune 500 company, skilled in revitalizing sales operations and optimizing procedures to drive profits and acquire new clients. Demonstrated success in streamlining sales processes and implementing improvements to enhance efficiency. Versatile leader with a meticulous and analytical approach to team building and management. Seeking new and challenging opportunities to continue professional growth.

Overview

18
18
years of professional experience

Work History

Senior Manager

Verizon Wireless
01.2022 - 06.2024
  • Built, developed and empowered my team to exceed sales, client retention, quality and service objectives by providing ongoing sales training through weekly coaching, daily sales number reviews and monthly performance reviews
  • Attained 143% year-over-year growth in March 2024
  • Surpassed monthly new lines targets
  • Managed diverse groups, resulting in career advancement for several associates
  • Enhanced and advocated sales strategies to effectively highlight products and services
  • Ensured store merchandising adhered to 100% monthly compliance standards
  • Initiated new strategies for sales improvement
  • Facilitated coaching calls to enhance performance of bottom-tier KPIs
  • Joined efforts with fellow managers to enhance support mechanisms for lower-tier sales team members
  • Enhanced sales effectiveness, resulting in a 15% increase for struggling reps
  • Ensured adherence to inventory regulations in retail operations

Manager

Verizon Wireless
01.2009 - 01.2022
  • Recognized with Winners Circle accolade twice, for years 2016 and 2019
  • Coordinated with other departments to ensure smooth flow of operations
  • Conducted regular performance reviews for employees to identify areas of improvement
  • Managed customer service inquiries and complaints in a timely manner
  • Collaborated with management on developing strategic plans for achieving business goals

Sales Supervisor

Verizon Wireless
05.2006 - 01.2009
  • Conducted weekly performance reviews with the sales team to ensure goals were being met
  • Monitored daily operations of sales team, including customer service, product knowledge and marketing initiatives
  • Intervened in difficult customer situations to resolve issues quickly and efficiently
  • Generated effective sales strategies and taught new employees company's procedures and policies

Education

Business Management -

Florida Community College
Jacksonville, FL

Skills

  • Strategic planning

  • Talent development

  • Operations management

  • Resource allocation

  • Team development

  • Customer relationship management

  • Time management

  • Problem-solving abilities

  • Conflict resolution

Awards

  • Verizon Winners Circle, Top 10% in sales in the country, 2016
  • Verizon Winners Circle, Top 10% in sales in the country, 2019

Timeline

Senior Manager

Verizon Wireless
01.2022 - 06.2024

Manager

Verizon Wireless
01.2009 - 01.2022

Sales Supervisor

Verizon Wireless
05.2006 - 01.2009

Business Management -

Florida Community College

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Nicholas CattarAccount Executive