Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Catton

Grand Rapids

Summary

Dynamic professional with extensive experience in the customer service and maintenance sectors. Recognized for strong leadership in supervising teams, maintaining safety awareness, and implementing efficient operational processes. Aiming to leverage skills to improve service delivery and operational efficiency in a new role.

Overview

5
5
years of professional experience

Work History

Valet Captain

Ellis Parking
Grand Rapids
08.2025 - Current
  • Coordinated vehicle flow, reducing guest wait times and enhancing overall service efficiency.
  • Supervised valet attendants, ensuring seamless vehicle retrieval and parking to improve guest satisfaction.
  • Managed daily operations, upholding service quality standards at parking facility.

Maintenance

Evergreen Commons
Holland
05.2025 - 08.2025
  • Conducted system checks, maintenance, and upgrades to ensure optimal performance.
  • Created automated scripts for routine maintenance tasks to streamline operations.
  • Ensured compliance with safety regulations during maintenance tasks to uphold safety standards.

Golf Course Groundskeeper

Red Water
Saugatuck
05.2021 - 08.2024
  • Maintained turf health through consistent mowing and fertilization.
  • Collaborated with team members to prepare course on schedule.
  • Operated and repaired landscaping equipment to support daily operations.

Education

BBA - Finance

Davenport University
Grand Rapids, MI
04-2027

High School Diploma -

West Ottawa
Holland, MI
05-2024

Skills

  • Valet operations
  • Parking logistics
  • Guest service
  • Team leadership
  • Team collaboration
  • Microsoft Excel

Timeline

Valet Captain

Ellis Parking
08.2025 - Current

Maintenance

Evergreen Commons
05.2025 - 08.2025

Golf Course Groundskeeper

Red Water
05.2021 - 08.2024

BBA - Finance

Davenport University

High School Diploma -

West Ottawa
Nicholas Catton