Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
10
10
years of professional experience
Work History
Technician
Jack In The Box
10.2020 - Current
Applied critical thinking and research to address complex issues.
Completed job reports and logs immediately following service calls.
Performed troubleshooting and diagnosis on malfunctioning equipment.
My supervisor taught me the basics of troubleshooting the ngen, bump bar, registers, and and the other equipment located in the office and kitchen.
I had worked on the window 10 update. also, the emv installations for our store
Assistant Manager
Pieology Pizzeria
06.2018 - 10.2020
Monitored security to protect employees, customers and property.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Car Wash Attendant
Blue Iguana
05.2015 - 05.2018
Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
Utilized high-pressure washers to clean vehicles and equipment.
Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
Followed safety guidelines for cleaning vehicles and equipment.