Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Chinn

Huntington,WV

Summary

Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in [Area of certification]. Computer security professional with [Number] years of progressive experience in [Industry] industry. Demonstrated skill identifying business risks and compliance issues and designing proactive solutions. Background designing and implementing layered network security approaches. Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies. IT professional with [Number] years of experience developing and implementing security solutions in fast-paced environments. Skilled in [Skill] and [Skill] with proven history of delivering exceptional risk management support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

38
38
years of professional experience

Work History

Information Systems Security Officer

Marshall Health Network
11.2019 - 03.2024
  • Recommend improvements in security systems and procedures.
  • Developed plans to safeguard computer files against modification, destruction, or disclosure.
  • Conducted security audits to identify vulnerabilities.
  • Monitored use of data files and regulated access to protect secure information.
  • Reviewed violations of computer security procedures and developed mitigation plans.
  • Researched and developed new computer forensic tools.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Skilled at working independently and collaboratively in a team environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Applied effective time management techniques to meet tight deadlines.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proved successful working within tight deadlines and a fast-paced environment.

Director of Information Systems

St Mary's Medical Center
06.2015 - 11.2019
  • Implemented and maintained technology and software budget.
  • Wrote strategic business plans outlining need for departmental information technology resources.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.
  • Liaised with other departments to minimize network interruptions and possible downtimes.
  • Managed life cycle replacement of hardware and software.
  • Communicated regularly with customers concerning data exchange and technology integration.
  • Oversaw development and implementation of improvements to support network operations.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Applications Manager

St Mary's Medical Center
10.2011 - 06.2015
  • Liaised with other departments to minimize network interruptions and possible downtimes.
  • Wrote strategic business plans outlining need for departmental information technology resources.
  • Managed life cycle replacement of hardware and software.
  • Communicated regularly with customers concerning data exchange and technology integration.
  • Oversaw development and implementation of improvements to support network operations.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Coordinated secure system access of users to various department systems and platforms.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

IS Project Manager

St Mary's Medical Center
11.2005 - 10.2011
  • Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
  • Developed project management roadmap to define project objectives, timelines and milestones.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Developed project plans identifying key issues, approaches and performance metrics.
  • Led and managed staff of 80 team members engaged in administering complex IT infrastructure.
  • Designed, documented and executed system upgrades and patch management using update manager.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Managed projects from procurement to commission.
  • Identified plans and resources required to meet project goals and objectives.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Planned, designed, and scheduled phases for large projects.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Application Coordinator/ Tel Com Manger

St-marys Medical Center
11.2001 - 11.2005
  • Assisted network group with tasks and troubleshot.
  • Delivered training, documentation and end-user support.
  • Implemented new applications, features and enhancements to existing applications.
  • Offered system and application support to internal employees.
  • Monitored daily logs and reports and escalated issues to system administrators to reach resolution.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Oversaw development and implementation of improvements to support network operations.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Managed life cycle replacement of hardware and software.
  • Coordinated secure system access of users to various department systems and platforms.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to develop and implement creative solutions to complex problems.

Senior System Analyst

St Mary's Medical Center
11.1990 - 10.2001
  • Escalated project-related issues quickly to help rectify problems and avoid delays.
  • Created all troubleshooting documentation and distributed it to team members and key stakeholders.
  • Identified areas that could be improved through specific processes and addition of new software.
  • Utilized different methods to troubleshoot software and hardware issues.
  • Performed user account maintenance tasks, archiving defunct credentials and monitoring login systems for suspicious trends.
  • Developed and implemented workflow templates, prioritizing efficiency and ease-of-use for end-users of [Software].
  • Held final approval for software versioning validation, providing oversight of pre-shipment [Software] revisions and updates.
  • Introduced automated testing protocols, shortening software validation timeframes [Number]%.
  • Balanced multiple projects by completing and updating documentation, managing scope and adjusting schedules.
  • Completed software development lifecycle from requirement analysis to test planning, test case development and test execution.
  • Developed diagrams to describe and lay out logical operational steps.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Re-engineered existing computer systems to promote ease-of-use and improve system security.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.

Help Desk Technician

St Mary's Medical Center
07.1986 - 11.1990
  • Configured hardware, devices, and software to set up work stations for employees.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Provided on-call support for critical issues related to [Software].
  • Walked individuals through basic troubleshooting tasks.
  • Provided basic end-user troubleshooting and desktop support.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Suggested software and hardware modifications to reduce lag time and improve overall speed.

Education

Associate of Applied Science - Computer Technology

Marshall University
Huntington WV
05.1990

Skills

  • Incident Response
  • Disaster Recovery Planning
  • Intrusion Detection
  • Patch management
  • Application security
  • Penetration Testing
  • Network Security
  • Compliance Management
  • Information Governance
  • Developing security plans
  • Security Planning
  • Security Needs Assessment
  • Decision-Making
  • Continuous Improvement
  • Team building
  • Attention to Detail
  • Self Motivation
  • Analytical Thinking
  • Goal Setting

Timeline

Information Systems Security Officer

Marshall Health Network
11.2019 - 03.2024

Director of Information Systems

St Mary's Medical Center
06.2015 - 11.2019

Applications Manager

St Mary's Medical Center
10.2011 - 06.2015

IS Project Manager

St Mary's Medical Center
11.2005 - 10.2011

Application Coordinator/ Tel Com Manger

St-marys Medical Center
11.2001 - 11.2005

Senior System Analyst

St Mary's Medical Center
11.1990 - 10.2001

Help Desk Technician

St Mary's Medical Center
07.1986 - 11.1990

Associate of Applied Science - Computer Technology

Marshall University
Nicholas Chinn