Nicholas Christie
Bloomfield Hills
Summary
Dynamic leader with a proven track record at Cooper’s Hawk Winery & Restaurant, enhancing customer satisfaction and increasing private event revenue by 88%. Expert in inventory control and passionate about staff development. Demonstrates a strong work ethic and natural leadership, excelling in service-oriented environments and community engagement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Cooper’s Hawk Winery & Restaurant
03.2020 - 01.2025
- Monitored adherence to corporate policies, procedures, and standards as well as industry health and safety regulations.
- Greeted and interacted extensively with guests, promoting specials and providing details regarding key product offerings.
- Delivered in-depth training to workers in food preparation and guest-facing roles to promote strong team performance.
Assistant General Manager
Peas & Carrots Hospitalty
10.2017 - 03.2020
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
- Mentored and motivated team members to efficiently achieve challenging business goals
- Controlled spending on overhead and equipment by devising and executing cost-management procedures
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Multi unit Assistant General Manager
Executive General Manager
Chapman House
03.2017 - 09.2017
- Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits
- Actively participated in ongoing customer service programs to build sales and rapport in the community
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations
Guest Service Manager & Wine Ambassador
Hyde Park Prime Steakhouse
08.2014 - 03.2017
- Increased Private event revenue by 88%
- Personally handled all Private event deposits
- Organized all Private events in the restaurant, including receptions, promotions, corporate and pharmaceutical functions
- Produced forecast of Sales averaging $11,288.00 per week
- Promoted the business through participation in and sponsorship of community events
Education
Bachelor of Arts - Secondary Education
Michigan State University
East Lansing, Michigan2008
High School Diploma -
Bloomfield Hills Lahser
2000
Skills
- Service-oriented
- Natural leader
- Inventory control and record keeping
- Strong work ethic
- Passion for customer satisfaction
- Staff scheduling
Affiliations
- Sigma Nu International Fraternity
Certification
- TIPS Certified
- Society of Wine Educators, Certified Specialist of Wine (CSW)
Timeline
Assistant General Manager
Cooper’s Hawk Winery & Restaurant
03.2020 - 01.2025
Assistant General Manager
Peas & Carrots Hospitalty
10.2017 - 03.2020
Executive General Manager
Chapman House
03.2017 - 09.2017
Guest Service Manager & Wine Ambassador
Hyde Park Prime Steakhouse
08.2014 - 03.2017
- TIPS Certified
- Society of Wine Educators, Certified Specialist of Wine (CSW)
Bachelor of Arts - Secondary Education
Michigan State University
High School Diploma -
Bloomfield Hills Lahser
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