Nicholas Clayborne
Upland,United States
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Career Partnerships Coordinator
BLU Educational Foundation
09.2023 - Current
- Coordinates with workforce development partners, business and industry, employer liaisons, and/or other partners to identify key industries with growth potential
- Market BLU's Purposeful Pathways Program and partnership opportunities to public and private business, government and non-profit industry, via promotional events, presentations, and involvement in business associations
- Develop and implement BLU's Inland Empire Black College & Career Network (BCCAN)
- Develop reciprocally beneficial partnerships for youth jobs, internships and job shadowing opportunities
- Establish, develop and manage partner agreements
- Create, implement, and monitor the student recruitment, onboarding, and placement with identified business and industry partners
- Maintain and increase knowledge and expertise on Workforce Development policy and programs associated with the local and state WIOA (Workforce Investment Opportunity Act)
- Participate in professional development and train internal staff on WIOA requirements
- Create and manage a database of all students, business partners and volunteers participating in the work experience program
- Develop, monitor and communicate program objectives, metrics, expectations, and milestones associated with partnerships to key stakeholders and staff on a monthly basis
- Stay abreast of emerging trends in business and industry
- Serve as liaison on workforce, business and community collaboratives
- Assist with grant writing and fund development.
Assistant Manager
Velvet Room
09.2022 - Current
- Oversee day-to-day operations of the hookah lounge, ensuring exceptional customer experiences
- Coordinate with suppliers and vendors for timely product delivery and favorable terms
- Provide top-notch customer service, addressing inquiries, resolving complaints, and ensuring satisfaction
- Supervise and train staff, fostering a skilled and motivated team adhering to company standards
- Efficiently manage inventory, stock control, and replenishment processes
- Maintain premises' cleanliness and organization, creating a welcoming environment for patrons.
Lead Project Manager
US Display Group
01.2022 - 01.2023
- Conducted root cause analysis, collaborated with stakeholders to address project-related issues promptly, and implemented preventive measures for enhanced efficiency
- Managed comprehensive project plans, schedules, and budgets to meet milestones and deadlines
- Implemented robust risk mitigation plans in collaboration with stakeholders to address project requirements, risks, and dependencies
- Ensured adherence to contractual agreements and monitored project deliverables for timely completion
- Facilitated smooth project workflow through regular status meetings, detailed progress reports, and open communication between team members.
Service Project Manager
PRO-PIPE (Professional Pipe Services)
02.2019 - 01.2021
- Attend service meetings, travel flexibly to meet project demands, and deliver exceptional customer service
- Train and develop team members, conduct reviews, create training modules, and manage recruitment and staffing
- Schedule and assign jobs to technicians based on skills, ensuring optimal productivity
- Align department goals and budgets with company objectives for organizational success
- Manage multiple projects, including process improvements, and enhancing efficiency
- Develop and maintain project plans, budgets, and schedules, tracking progress against indicators
- Conduct project risk assessments and develop mitigation plans for success.
Special Project Coordinator
AEHI Inc
04.2018 - 07.2019
- Conducted thorough research and analysis to support project planning and decision-making, ensuring well-informed and data-driven project strategies
- Developed and meticulously maintained project schedules and budgets, diligently tracking project progress against key performance indicators, and guaranteeing project milestones were achieved successfully
- Provided invaluable support to project managers in identifying and mitigating project risks, contributing to risk-free project execution and successful outcomes
- Skillfully assisted project managers in planning, executing and controlling multiple projects concurrently, contributing to streamlined project workflows and overall project success.
Department Supervisor
The Home Depot
01.2014 - 06.2016
- Managed millworks department, overseeing production, quality control, and staff performance
- Ensured seamless planning and execution of millwork projects, adhering to specifications, timelines, and budgets
- Provided training and mentorship to foster a culture of excellence, safety, and continuous improvement among team members
- Implemented and enforced robust quality control procedures, ensuring products meet or exceed industry standards
- Prioritized compliance with safety regulations, promoting a safety-conscious environment within the department
- Lead a team of sales associates, delivering exceptional customer service, product expertise, and swift conflict resolution.
Education
Bachelor's degree - Multimedia Communications/Corporate Communications
Grand View University
04.2018
Bachelor of Arts - BA - Journalism/Public Relations
Grand View University
04.2018
Associate of Arts - AA - Organizational Communication, General
Los Angeles Valley College
01.2016
Skills
- Leadership
- Teamwork
- Agile Project Management
- Administrative Leadership
- Data Entry
- Project Management
- Document Management
- Staff Supervision
- Contract Management
- Financial Management
- Business Administration
- Consulting
- Database Management
- Event Planning
- Strategic Planning
Personal Information
Title: Career Partnerships Coordinator | Bridging Talent and Opportunity
Timeline
Career Partnerships Coordinator
BLU Educational Foundation
09.2023 - Current
Assistant Manager
Velvet Room
09.2022 - Current
Lead Project Manager
US Display Group
01.2022 - 01.2023
Service Project Manager
PRO-PIPE (Professional Pipe Services)
02.2019 - 01.2021
Special Project Coordinator
AEHI Inc
04.2018 - 07.2019
Department Supervisor
The Home Depot
01.2014 - 06.2016
Bachelor's degree - Multimedia Communications/Corporate Communications
Grand View University
Bachelor of Arts - BA - Journalism/Public Relations
Grand View University
Associate of Arts - AA - Organizational Communication, General
Los Angeles Valley College
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