Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
18
18
years of professional experience
Work History
PG (Inbound Dock)
Amazon
11.2021 - 02.2025
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Overnight Stocker
Lowe's
02.2021 - 08.2021
Removed product from boxes and placed on shelves according to merchandising guidelines.
Picked up all boxes and related trash from sales floor.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Reset merchandise throughout assigned section to give shelves and racks professional appeal.
Prepared products by adding tags and readying pallets for restocking.
Disposed of expired and overripe items to eliminate health risks.
Observed strict safety measures while stocking shelves to prevent falls and mishaps.
Assessed floor displays to restock merchandise.
Assisted customers with product, promotion and policy information.
GM
Dominos Pizza Inc.
08.2019 - 08.2020
Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Built and maintained loyal, long-term customer relationships through effective account management.
Designed sales and service strategies to improve revenue and retention.
Managed shrink processes and inventory levels for corrective action planning to save costs.
Picker Packer
Body Shop Inc
10.2018 - 01.2019
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Selected products and items from shelves and pallets for customer orders.
Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Machine Operator and Production Worker
Tru Lite Glass
05.2013 - 10.2018
Ensured that all health and safety guidelines were followed.
Assisted machine operators with finished pieces.
Maintained necessary level of communications between shifts.
Responsible for achieving production requirements.
Shift Leader
SUBWAYRestaurants
10.2014 - 10.2016
Trained staff on proper use of equipment, food handling, and portion sizing.
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
Spoke with patrons to ensure satisfaction with food and service Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Led and directed team members on effective methods, operations and procedures.
Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Correctly calculated inventory and ordered appropriate supplies.
Interacted positively with customers.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Shift Leader
SUBWAYRestaurants
05.2007 - 05.2013
Refilled and rotated items on shelves to maintain well-stocked inventory.
Monitored temperature of cases, shelves and storage areas and reported failures to the manager.
Reported on weekly sales to management.
Verified all deliveries against invoices and completed shortage and overage reports.
Supervised, trained and developed team members in accordance with company policies and procedures.
Processed credit cards, checks, gift cards and coupons.
Cleaned storage areas and work areas, following all health and safety guidelines.
Engaged in suggestive selling and other sales techniques.
Established and maintained a positive work environment.
Assisted guests with finding items.
Addressed guest concerns and resolved all issues to guests' satisfaction.