Nicholas Colella
Warminster,PA
Summary
Organized, hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking an internship that offers professional challenges in a field that will utilize my interpersonal and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Cashier/Counter Server
Steaks
12.2023 - Current
- Learned duties for various positions and provided backup at key times.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Welcomed customers and helped determine their needs.
- Operated cash register to record transactions accurately and efficiently.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Answered customers' questions, recommended items, and recorded order information.
Cook/Cashier/Cashier/Counter Server
Blazin J's
11.2023 - Current
- Maintained food safety and sanitation standards.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed multiple tasks in high-volume environment.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored supply levels and communicated restocking needs to management in a timely manner.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Processed orders and sent to kitchen employees for preparation.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Driver/Counter Help/Server
Frank's Pizza
09.2019 - Current
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing my employer during interactions with customers.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Education
Bachelor of Science - Exercise Science
West Chester University
West Chester, PA05.2025
Skills
- Work Ethic and Integrity
- Creative Thinking
- Honest and Dependable
- Analytical Thinking
- Attention to Detail
- Reliability and punctuality
- Customer Relations
- Product Knowledge
- Issue Resolution
- Team Player
Timeline
Cashier/Counter Server
Steaks
12.2023 - Current
Cook/Cashier/Cashier/Counter Server
Blazin J's
11.2023 - Current
Driver/Counter Help/Server
Frank's Pizza
09.2019 - Current
Bachelor of Science - Exercise Science
West Chester University
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