Nicholas Cook

• Maintained compliance with all relevant regulations, including DOT requirements, OSHA standards, and union rules.
• Played an integral role in successful project completion by effectively collaborating with fellow Teamsters and other departments as needed.
• Excelled under pressure during high-volume periods by maintaining focus on priorities without sacrificing quality or safety standards.
• Demonstrated adaptability by quickly adjusting to changes in routes or schedules as needed for successful job completion.
• Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

• Maintained compliance with all relevant regulations, including DOT requirements, OSHA standards, and union rules.
• Played an integral role in successful project completion by effectively collaborating with fellow Teamsters and other departments as needed.
• Excelled under pressure during high-volume periods by maintaining focus on priorities without sacrificing quality or safety standards.
• Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

During the pandemic, I stayed home as a preventative measure to ensure the safety and well being of my medically fragile child. While it wasn't the most ideal situation for me financially, or for my career, it was one I had to take for the overall health of my family.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
• Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Increased customer satisfaction by delivering friendly, personalized service during transactions.
• Maintained accurate inventory levels for efficient pharmacy operations and cost control.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Counted, measured and compounded medications following standard procedures.
• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.