Nicholas Cooper
Clinton,NC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
8
8
years of professional experience
Work History
Alternative Administration Assistant
Clinton City Schools
Clinton, NC
02.2023 - Current
- Assisted with the preparation of reports, presentations, and spreadsheets.
- Provided administrative support to management team.
- Performed data entry tasks accurately within specified timeframes.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Long-Term Substitute Teacher
Rose Hill Magnolia Elementary
Rose Hill, NC
08.2022 - 02.2023
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Maintained rules of conduct that encouraged self-discipline and responsibility.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Tutored students individually and in small groups to help with difficult subjects.
- Utilized outlined grading procedures and assessment strategies to document and report on student growth, development and understanding.
- Prepared, administered and graded tests and assignments to evaluate student progress.
- Prepared objectives and outlines for courses of study.
Head Middle School Football Coach
Rose Hill Magnolia Elementary
Rose Hill, NC
08.2021 - 02.2023
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
- Organized season timetable and scouted other teams for tactical aims.
- Worked with boosters, parents and school administrators to handle support functions.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Monitored academic performance of student-athletes in addition to athletic progress.
- Assessed student behavior and academic achievements to determine continued eligibility for program.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Analyzed strengths and weaknesses of opposing teams to develop game strategies.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Adhered strictly to rules and regulations of activities department and district.
Wellness Coach
YMCA
Clinton, NC
06.2022 - Current
- Assisted clients with identifying and pursuing different health and wellness objectives.
- Managed special initiatives to promote healthy improvements such as losing weight and ceasing tobacco usage.
- Coached individuals on healthy life choices to improve well-being.
- Employed proven motivational and behavior-changing methods to prompt intended action by clients and boost outcomes.
- Built strong and lasting relationships with clients through active listening and [Action].
Corporate Trainer
Acquire
Raleigh, NC
09.2020 - 02.2021
- I was responsible within my territory for interviewing and identifying a new diverse talent pool
- Once identified it was my responsibility to train them in the dynamics of our corporate culture and to ensure they understood our overall corporate vision
- I empowered each new team member with strategies for success and coached them as they built their confidence with each passing day
- While training new team members I also worked consistently to exceeded my own personal sales goals in order to make our region successful
- Develop and trained future leaders within the company
- Ability to help grow a team
- Strong Public speaking skills
- Mentored new hires to reach sales and personal goals
- Exceeded monthly sales goals
- Demonstrated success in training individuals
Barber, Wall street barber shop
Clinton, NC
12.2019 - Current
- Clean and sterilize scissors, combs, clippers, and other instruments
- Cut and trim hair according to clients' instructions or current hairstyles, using clippers, combs, hand- held blow driers, and scissors
- Question patrons regarding desired services and haircut styles.
Customer Service Associate
Lowe Home Improvement
Clinton, NC
07.2017 - 07.2020
- Maintained outstanding customer service while assisting customer during their shopping
- Utilized phone etiquette to ensure a positive customer experience when receiving incoming customer calls
- Validated loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.
Cashier
Kenansville Pharmacy
Kenansville, NC
06.2016 - 08.2016
- Maintained outstanding customer service while assisting customers during their check out experience
- Utilized phone etiquette to ensure a positive customer experience when receiving incoming customer calls
- Used interpersonal skills to ensure customer satisfaction during transactions
- Served as an information resource for customers in their attempt to locate items for purchase
- Managed cash register, credit card, and cash transaction ensuring register balance
- Received management recognition while handling customer transactions.
Front Desk Receptionist
YMCA Of Sampson County
Clinton, NC
06.2022 - 08.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Monitored visitor access control systems including issuing identification badges when necessary.
Education
High School Diploma -
Clinton High School
05.2017
Some College (No Degree) - Business Administration
James Sprunt Community College, Barber SchoolJames Sprunt Community College
Some College (No Degree) - Business Administration
Liberty University
Lynchburg, VASkills
- Customer Service
- Call Center
- Microsoft Publisher
- Microsoft Windows
- Microsoft Outlook
- Phone Etiquette
- Microsoft Powerpoint
- Operating Systems
- Mac OS
- Interviewing
- Public Speaking
- IOS
- Links
- Multitasking and Organization
- Student Progress Reporting
- Records Management
- Information Confidentiality
- Staff Collaboration
- Lesson Plan Implementation
- Teaching Life Skills
Timeline
Alternative Administration Assistant
Clinton City Schools
02.2023 - Current
Long-Term Substitute Teacher
Rose Hill Magnolia Elementary
08.2022 - 02.2023
Wellness Coach
YMCA
06.2022 - Current
Front Desk Receptionist
YMCA Of Sampson County
06.2022 - 08.2023
Head Middle School Football Coach
Rose Hill Magnolia Elementary
08.2021 - 02.2023
Corporate Trainer
Acquire
09.2020 - 02.2021
Barber, Wall street barber shop
12.2019 - Current
Customer Service Associate
Lowe Home Improvement
07.2017 - 07.2020
Cashier
Kenansville Pharmacy
06.2016 - 08.2016
High School Diploma -
Clinton High School
Some College (No Degree) - Business Administration
James Sprunt Community College, Barber SchoolJames Sprunt Community College
Some College (No Degree) - Business Administration
Liberty University
Similar Profiles
Katherine HorneKatherine Horne
Exceptional Education Teacher at Clinton City SchoolsExceptional Education Teacher at Clinton City Schools
Kimberly BlackKimberly Black
Elementary School Teacher at Clinton City SchoolsElementary School Teacher at Clinton City Schools
Vernetta Renee' WhiteVernetta Renee' White
School Social Worker at Clinton City SchoolsSchool Social Worker at Clinton City Schools
Terrance GarnerTerrance Garner
Head Custodian at Clinton City SchoolsHead Custodian at Clinton City Schools
Julio BartolomeJulio Bartolome
Electrician at Sampson Community CollegeElectrician at Sampson Community College