Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Nicholas Couvillier

Idaho City

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to impact company success positively. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Professional in governance and public administration with proven track record of policy development and community impact. Known for fostering collaboration and achieving tangible results. Reliable and adaptable, skilled in strategic planning and stakeholder communication.

Experienced public administration professional prepared for leadership in regulatory and community-focused roles. Skilled in policy development, strategic planning, and stakeholder engagement. Strong focus on team collaboration and achieving impactful results. Reliable, adaptable, and possess excellent communication, negotiation, and problem-solving abilities.

Experienced with policy formulation, community engagement, and strategic planning. Utilizes collaborative approaches to achieve community goals. Strong understanding of governance and stakeholder relations.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Fire Commissioner

Placerville Fire Protection District
01.2021 - Current
  • Assist the other commissioners in setting the annual operating budget for the fire district to ensure proper accountability of taxpayer funds.
  • Have the power to levy taxes for fire service provided to the community.
  • Have monthly fire commissioners meetings to manage fire operations, pay bills, oversee personnel or legal issues, and other items as required.
  • Required to ensure the fire department is effectively supplying firefighting services and have the necessary equipment to do so.
  • Take a hands-on role in firefighter personnel policies, hiring, firing, promotion decisions, and delegates and implements policy.
  • Jointly oversee with other commissioners that operational, budgetary, and fire personal safety and training are within proper operational standards.
  • Ensure the safety and training of fire personnel.
  • Ensure Firefighters are properly trained in firefighting and CPR as required to perform their level of duties.
  • Create reports required for providing authorization to proceed with the procurement of grants.

Correctional Officer/ IDOC Firefighter, escort officer

Idaho Department of Corrections, ISCI
07.2015 - Current
  • Worked with 5 different custody levels within one unit, the highest being Closed custody with max points.
  • Performed CPR in s severe situation and understand with certificates ICS protocol.
  • Maintain Patience and Problem-solving in a highly stressed environment.
  • Entrusted to assist other Officers in finding solutions to their issues.
  • Responded to staff or Offender assaults as required.
  • Required to work every position in ISCC apart from investigations and property.
  • Lead Staff required to train others in the Maximum Security Unit.
  • Formulated schedules, and processes for tasks within a unit for the Offender Population.
  • Been assigned duties and tasks beyond what normal Correctional Officers may be entrusted to do.
  • Taken the tasks of running units where upper authority may be absent or unavailable.
  • Produced detailed reports regarding Offender issues within the facilities, such as Prison Rape Elimination Act (PREA) cases, Protective custody investigations.
  • Written reports of suspicious activities or involving offenders, assaults, and murder.
  • Putting my honesty and integrity with the department at the top of importance.
  • Worked in the Max facility, overseeing the closed custody level offenders and the special needs population.
  • Conducted routine and emergency, head counts.
  • Booked new inmates into the facility and processed inmates for release.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.
  • Addressed inquiries from the general public, other staff, inmates, and visitors to resolve concerns.
  • Supervised inmates in clearing debris from roadways and drains.
  • Completed intake paperwork and searches.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Inspected work sites and crew trucks for contraband, cleanliness, and safety.
  • Led intake and processing of inmates by handling paperwork, searches, and interviews.
  • Identified facility openings and designated inmates to housing units.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Observed the behavior of residents individually and in groups.
  • Prepared, processed, and maintained forms, reports, logs, records, and activity journals.

Security Officer

Allied Universal Security Services
02.2022 - 07.2022
  • Greeted guests professionally and courteously to cultivate a welcoming atmosphere while prioritizing safety.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in a company vehicle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons, and unusual incidences.
  • Gathered information, identified and implemented resolution, planned follow-up, and logged and filed an incident report to manage complaints successfully.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of the building.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feed.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Monitored employee activities, confirming compliance with security regulations.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Secured personal and company goods against robbery, vandalism, and illegal entry.
  • Permitted entry with escort for approved persons into secure locations.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Contacted law enforcement in case of unauthorized persons, documents, and materials.
  • Authorized entrance papers and granted or denied entrance to the building.
  • Protected business integrity by ensuring all personnel requiring access to high-security areas go through the correct levels of approval.
  • Moved throughout the facility and among customers to remain aware of developing security situations.

Lead Correctional Officer

Idaho Dept Of Corrections (OREX) COVID Population
09.2020 - 02.2021
  • Entrusted with minimum supervision to do the right thing.
  • Investigated, documented, and reported suspicious activities of the offender population.
  • Made corrective decisions based on Offenders’ actions.
  • Enforced Offenders’ corrective actions by creating projects, i.e., cleaning dining facilities, outside and inside perimeter.
  • Conducted routine and emergency, head counts.
  • Escorted inmates to and from the open dorm, hospitals, and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Tracked inmates through head counts, and scheduled activities.
  • Observed behavior of residents individually and in groups.
  • Inspected barracks, public inmate areas, and work sites for contraband, cleanliness and safety.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Booked new inmates into facility and processed inmates for release.
  • Completed intake paperwork and searches.
  • Led intake and processing of inmates by handling paperwork, searches, and interviews.
  • Arranged for medical and dental care of inmates.
  • Identified needed updates to operational plans and assigned inmates to appropriate housing.
  • Addressed inquiries from other staff and inmates to resolve concerns.

Manager

Regal Entertainment Group
02.2010 - 11.2013
  • Manage and facilitate 20 + employees, depending on what department assigned.
  • Produced nightly reports and analysis of sales for the day, including an inventory of sales.
  • Conducted performance counseling of employees and produced documentation in support of actions taken.
  • Assigned to special projects, Baseball team, and conversion from analog to digital projectors.
  • Entrusted with federal key codes to uphold strict video policy.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based on experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted daily inventories of raw materials and components on work floor.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Evaluated report data to proactively adjust and enhance operations.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.

Education

No Degree - Business And IT

University of Phoenix
Colorado Springs, CO

High School Diploma - undefined

Vallivue High School
Caldwell, ID
05.2004

Skills

  • Career Development
  • Organizational Leadership
  • Funds Allocation
  • Safety Practices
  • Training Focus
  • Character Building
  • Balanced Work Ethic
  • Defining Company Vision
  • Operational Analysis
  • Negotiation and Conflict Resolution
  • Approachable and Outgoing
  • Capital Expenditure Planning
  • Safety Regulations
  • Special Requests
  • Employee Evaluation
  • Performance Tracking and Evaluations
  • Scheduling and Coordinating
  • Managing Operations and Efficiency
  • Organizational leadership
  • Volunteer management
  • Ethics enforcement
  • Workforce planning
  • Meeting facilitation
  • Human resources
  • Public policy
  • Board relations
  • Crisis management
  • Partnership building
  • Good judgment
  • Budget administration
  • Positive attitude
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Problem resolution
  • Relationship building
  • Customer relations
  • Team building
  • Professional and courteous
  • Task prioritization
  • Work Planning and Prioritization
  • Self motivation
  • Managing operations and efficiency
  • Customer relationship management
  • Analytical thinking
  • Conflict resolution
  • Hiring and training
  • Recruitment and hiring
  • Operations management
  • Goal setting
  • Team development
  • Professionalism
  • Staff management
  • Quality control
  • Documentation and reporting
  • Complex Problem-solving
  • Strategic planning
  • Employee coaching and mentoring
  • MS office
  • Preventive Maintenance
  • Time management abilities
  • Written communication
  • Adaptability
  • Continuous improvement
  • Project management
  • Business analysis
  • Talent acquisition
  • Data analysis
  • Employee development
  • Staff development
  • Administration and reporting
  • Performance evaluation
  • Risk management
  • Profit and loss management
  • Project planning
  • Emergency response
  • Professional demeanor
  • Problem-solving aptitude
  • Performance management
  • Onboarding and orientation

Accomplishments

  • Reached management position in under six months, supervising 18 employees.
  • Five-year tenure certificate with the Idaho Department of Corrections (IDOC).
  • Firearms training through IDOC.
  • Idaho Post Academy Graduate Corrections Officer.
  • Certified Fire Fighter through Idaho Post Academy.
  • Trained new employees at IDOC.
  • Cross-trained with CERT to include instructing CERT training for new employees.
  • Letter of recommendation from IDOC for promotion.
  • IDOC website recommendation for substantial work ethics.
  • Tasked with putting a baseball team together while at Regal Entertainment Group.
  • Was selected among many candidates for the OREX program with IDOC during COVID to oversee the COVID positive inmates.
  • Supervised and managed 300-plus inmates.

Affiliations

  • Commissioner with Placerville Fire District
  • Driver for East Boise County Ambulance District

Certification

  • Idaho Post Firefighter
  • Idaho Post Corrections Officer
  • Idaho Department of Corrections Field Training Officer (FTO)

Timeline

Security Officer

Allied Universal Security Services
02.2022 - 07.2022

Fire Commissioner

Placerville Fire Protection District
01.2021 - Current

Lead Correctional Officer

Idaho Dept Of Corrections (OREX) COVID Population
09.2020 - 02.2021

Correctional Officer/ IDOC Firefighter, escort officer

Idaho Department of Corrections, ISCI
07.2015 - Current

Manager

Regal Entertainment Group
02.2010 - 11.2013

High School Diploma - undefined

Vallivue High School

No Degree - Business And IT

University of Phoenix

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