Nicholas Creaney
Operational Assistant
The Bronx,NY
Summary
Driven by a results-focused approach, I leveraged my strong verbal communication and office management skills at Atria Senior Living to streamline operations, enhancing team productivity by implementing innovative solutions. My proactive teamwork and meticulous attention to detail contributed to significant operational improvements while supporting the Director of Culinary Services.
Overview
9
9
years of professional experience
Work History
Operational Assistant
Atria Senior Living
01.2022 - Current
- Supported project management efforts by tracking progress, updating stakeholders, and facilitating communication between departments.
- Assisted in the development of new policies and procedures, ensuring compliance with industry standards and best practices.
- Managed daily operations, maintaining an organized office environment by solving problems for efficient workflow.
- Streamlined operational processes and administrative tasks by identifying inefficiencies and implementing strategic solutions.
- Enhanced team productivity by providing administrative support and coordinating schedules.
- Contributed to cost reduction initiatives with careful management and monitoring of inventory and supply chain relationships through accurate records.
- Facilitated cross-functional collaboration between departments, fostering a positive work culture and smoother operation of daily processes.
- Oversaw vendor relations to ensure timely delivery of products at competitive prices without sacrificing quality standards.
- Served as a liaison between employees and senior management, effectively addressing concerns and resolving conflicts.
- Managed day-to-day department operations with effective workflow coordination, providing administrative support and data entry.
Dishwasher Supervisor
Atria Senior Living
06.2018 - 12.2021
- Maximized dishwasher efficiency through routine maintenance checks and proper equipment usage training.
- Actively participated in weekly meetings with other supervisors to discuss areas of improvement or success stories, contributing to a cohesive and well-functioning management team.
- Reduced kitchen accidents and breakage costs by enforcing proper safety protocols and training staff on best practices.
- Coordinated and managed dishwasher schedules, prioritizing duties based on urgency and importance during busy shifts.
- Improved kitchen efficiency by streamlining dishwashing processes and implementing time-saving techniques.
- Enhanced team morale and productivity with effective communication by stepping into additional roles during busy times.
- Ensured timely delivery of clean dishes during peak hours.
- Promoted teamwork among all kitchen personnel, resolving conflicts professionally when they arose.
- Maintained a clean and sanitary work environment, ensuring compliance with health department regulations.
- Assisted in inventory management, ordering necessary supplies while minimizing waste costs.
- Monitored equipment functionality, troubleshoot malfunctions, scheduling repairs as needed to avoid interruptions in service.
- Worked with a wide array of chemicals to protect customer health.
Supply Order Assistant
Preferred Mechanical
06.2015 - 08.2015
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Bachelor of Arts - Political Science And Economics
SUNY Purchase
Purchase, NY 05.2001 -
Skills
Office Management
Document Management
Meeting planning
Report Generation
Policy Enforcement
Professional and Friendly
Calendar Management
Travel arrangements coordination
Strong verbal and written communication
Attention to Detail
Teamwork and Collaboration
Microsoft Office
Timeline
Operational Assistant
Atria Senior Living
01.2022 - Current
Dishwasher Supervisor
Atria Senior Living
06.2018 - 12.2021
Supply Order Assistant
Preferred Mechanical
06.2015 - 08.2015
Bachelor of Arts - Political Science And Economics
SUNY Purchase
05.2001 -