Nicholas Cushman
EMS Chief / Advanced EMT
Bellows Falls,VT
Summary
Highly skilled and enthusiastic Advanced EMT with more than 20 years of experience managing operations in public safety. Successfully overseeing human resources, budgeting, supply management and patient services. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable on effectively managing high stress operations. Successful in encouraging team members to work efficiently and meet agencies expectations. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
5
5
Certifications
Work History
EMS Chief/ Advanced EMT/ Field Training Officer
Saxtons River First Response Rescue Inc.
Saxtons River, VT
5 2002 - Current
- Participated actively in regional EMS planning initiatives to ensure alignment with broader healthcare goals and objectives.
- Optimized resource allocation by carefully analyzing department needs, reallocating resources as necessary, and maintaining accurate inventory records.
- Developed successful partnerships with local hospitals and healthcare providers to improve coordination of emergency medical services for communities.
- Fostered positive working environments that encouraged teamwork, open communication channels among team members while upholding high professional standards.
- Managed budgets responsibly, ensuring funds were allocated efficiently and costs were minimized without compromising service quality or personnel support.
Captain / Training Officer
Saxtons River Vol. Fire Department
Saxtons River, VT
5 2000 - Current
- Mentored new firefighters in developing essential skills and understanding departmental expectations for performance excellence.
- Facilitated interdepartmental training exercises that fostered teamwork between firefighters, paramedics, and law enforcement officers on scene management techniques.
- Oversaw multi-agency responses to large-scale incidents, coordinating resources effectively for successful outcomes.
- Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
- Championed mental health initiatives among firefighters, establishing support networks for stress management and emotional wellbeing.
Shift Supervisor / Advanced EMT /Field Training Officer
Rescue Inc
Saxtons River, VT
7 2022 - 06.2024
- Collaborated with management to develop strategies for boosting overall agency performance, leading to higher profit margins.
- Resolved conflicts among team members diplomatically, promoting harmonious work atmosphere conducive to collaboration.
- Communicated effectively with patients, families, dispatchers, law enforcement officers, firefighters, nurses, physicians, and other healthcare personnel throughout challenging situations.
- Implemented effective on-scene management during mass casualty incidents, prioritizing resources and coordinating efforts with other responders.
Advanced EMT
Wilton Ambulance
Wilton, NH
07.2022 - 01.2024
- Communicated effectively with patients, families, dispatchers, law enforcement officers, firefighters, nurses, physicians, and other healthcare personnel throughout challenging situations.
- Maintained detailed records of patient conditions, treatments, and responses to facilitate seamless transitions between healthcare providers.
- Mentored new EMTs in advanced skills, fostering teamwork among colleagues while enhancing their knowledge and capabilities.
- Provided compassionate care to patients of all ages, earning commendations from patients and colleagues for professionalism and empathy.
Administration Supervisor / Advanced EMT /Field Training Officer
American Medical Response
Nashua, NH
01.2020 - 08.2022
- Enhanced team productivity by establishing clear goals, expectations, and performance metrics for staff members.
- Oversaw recruitment efforts within department to attract top talent and maintain optimal staffing levels at all times.
- Facilitated effective collaboration among team members by creating supportive work environments that encouraged open communication.
- Enhanced team collaboration with clear communication of schedule updates and changes, fostering transparent work environments.
- Developed comprehensive onboarding programs to ensure new employees'' smooth transition into the organization.
Administrative Assistant / Advanced EMT
Charlestown Ambulance Service
Charlestown, NH
06.2018 - 06.2020
- Analyzed and updated ambulance billing rates to meet Medicare and local standards
- Maintained variety of health record indexes and storage and retrieval systems
- Analyzed and organized office procedures, such as bookkeeping and clerical services
- Organized and co-authored company's business plans to diversify revenues, expand scope of services, and deploy growth initiatives
- Provided emergency response to 911 calls, including traffic accidents, domestic violence, fires, explosions, accidents, and serious sudden illnesses.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integrations into the team.
Advanced EMT / Field Training Officer
Golden Cross Ambulance
Westminster, VT
07.2012 - 01.2020
- Communicated effectively with patients, families, dispatchers, law enforcement officers, firefighters, nurses, physicians, and other healthcare personnel throughout challenging situations.
- Implemented effective on-scene management during mass casualty incidents, prioritizing resources and coordinating efforts with other responders.
- Demonstrated adaptability through managing multiple priorities simultaneously while maintaining focus on patient care.
- Mentored new EMTs in advanced skills, fostering teamwork among colleagues while enhancing their knowledge and capabilities.
- Provided compassionate care to patients of all ages, earning commendations from patients and colleagues for professionalism and empathy.
Emergency Communications Dispatcher
Vermont Department of Public Safety
Westminster, VT
11.2015 - 11.2016
- Enhanced emergency response times by efficiently prioritizing and dispatching calls for service.
- Minimized confusion during high-pressure scenarios by maintaining orderly channels of communication within the dispatch center.
- Facilitated successful resolutions of emergency situations by attentively listening to callers and gathering pertinent information swiftly.
- Handled high-stress situations calmly, providing clear instructions to callers during emergencies.
EMT-Basic / Asst. Manager
LeFevre Ambulance Service
Bellows Falls, VT
06.2004 - 01.2010
- Maintained professional competence through ongoing education, training sessions, and skills evaluations to deliver highest quality patient care possible.
- Provided compassionate care for diverse populations including children, elderly individuals, pregnant women, and individuals with special needs during medical emergencies.
- Collaborated with management team to develop strategic plans for business growth and improvement.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Developed strong working relationships with staff, fostering positive work environments.
- Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.
Education
Paramedic - National Registry Paramedic
National Medical Education & Training Center Inc
Bridgewater, MA 06.2019 - 06.2021
High School Diploma -
Bellows Falls Union High School
Bellows Falls, VT 08.2000 - 05.2004
Fire and Emergency Medical Service -
River Valley Technical Center
Springfield, VT 08.2002 - 05.2004
Skills
Budget Development
Disaster Response
Employee Recruitment and Hiring
Interagency Coordination
Operational Efficiency
Emergency Management
Budget Development
Certification
AHA BLS Instructor
Timeline
Advanced EMT
Wilton Ambulance
07.2022 - 01.2024
Administration Supervisor / Advanced EMT /Field Training Officer
American Medical Response
01.2020 - 08.2022
Paramedic - National Registry Paramedic
National Medical Education & Training Center Inc
06.2019 - 06.2021
Administrative Assistant / Advanced EMT
Charlestown Ambulance Service
06.2018 - 06.2020
Emergency Communications Dispatcher
Vermont Department of Public Safety
11.2015 - 11.2016
Advanced EMT / Field Training Officer
Golden Cross Ambulance
07.2012 - 01.2020
EMT-Basic / Asst. Manager
LeFevre Ambulance Service
06.2004 - 01.2010
Fire and Emergency Medical Service -
River Valley Technical Center
08.2002 - 05.2004
High School Diploma -
Bellows Falls Union High School
08.2000 - 05.2004
EMS Chief/ Advanced EMT/ Field Training Officer
Saxtons River First Response Rescue Inc.
5 2002 - Current
Captain / Training Officer
Saxtons River Vol. Fire Department
5 2000 - Current
Shift Supervisor / Advanced EMT /Field Training Officer
Rescue Inc
7 2022 - 06.2024