Nicholas Datre
East Haven,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and company goals. Hardworking and passionate with strong organizational skills eager to obtain experience in order to pursue advancement opportunities.
Overview
5
5
years of professional experience
Work History
Server / Lead Server /Bar and Restaurant Manager
Te Amo Tequila
04.2021 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Obtained promotions all the way up to Bar & Restaurant Manager 6 months into employment after demonstrating above and beyond work ethic
- Managed and motivated employees to be productive and engaged in work.
- Managed budget implementations, employee reviews, training & service.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring assistant manager positions on management principles, industry practices, company procedures, and technology systems.
- Carefully interviewed, selected, trained, and supervised staff.
Server
High George Rooftop Bar / Hamilton Park
01.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Gained full knowledge of menu items along with specific allergens that come with each item to ensure customer safety and experience.
Education
Bachelor of Business Administration - Business Management
Southern Connecticut State University
New Haven, CT05.2021
Diploma -
Notre Dame High School
West Haven, CT05.2016
Skills
- Strong Work Ethic
- Outgoing, Positive Personality
- Reliable and punctual
- Multi-tasking strength
- Goal-Oriented
- Excellent people skills
- Operations Management
- Staff Management
- Adaptable
- Teamwork and Collaboration
- Business Management
- Upselling strategies
Leadership Experience
- Southern Connecticut State University; Beta Mu Sigma Fraternity, New Member Educator, 09/2017 - 01/2018 : 09/ 2018 - 01/2019
- Restaurant Manager 10/2021 - Present
Timeline
Server / Lead Server /Bar and Restaurant Manager
Te Amo Tequila
04.2021 - Current
Server
High George Rooftop Bar / Hamilton Park
01.2019 - 03.2020
Bachelor of Business Administration - Business Management
Southern Connecticut State University
Diploma -
Notre Dame High School
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