Nicholas Davis
Austintown ,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Senior Support Analyst
CBIZ Network Solutions
2022.05 - 2024.03
- Utilized ticketing system to track customer requests and prioritize urgent needs.
- Provided extensive training sessions to new team members, fostering rapid onboarding and skill development.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Assisted in development of system security protocols.
- Installed, configured and maintained computer systems and network connections.
- Skilled at working independently and collaboratively in a team environment.
Food Server
Barry Dyngles
2017.03 - 2022.05
- Streamlined order-taking process for faster service and increased table turnover rate.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
Day Camp Counselor
YMCA
2016.02 - 2019.08
- Administer first aid according to prescribed procedures, and notify emergency medical personnel when necessary.
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Explain principles, techniques and safety procedures to participants in recreational activities, and demonstrate use of materials and equipment.
- Gathered feedback from both campers and parents to improve future programming and address any areas needing improvement.
Education
No Degree - Computer Science And Programming
My Computer Career
Raleigh, NC05.2022
Skills
- Highly Professional
- Interpersonal Skills
- Collaborative Team Player
- Organizational Skills
- Attention to Detail
- Ability to Learn Quickly
Timeline
Senior Support Analyst
CBIZ Network Solutions
2022.05 - 2024.03
Food Server
Barry Dyngles
2017.03 - 2022.05
Day Camp Counselor
YMCA
2016.02 - 2019.08
No Degree - Computer Science And Programming
My Computer Career
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