Nicholas Dean
Flash Electrical
Winifrede,WV
1
Certification
8
years of professional experience
Customer service professional with a proven track record of enhancing customer satisfaction through effective conflict resolution and communication. Demonstrated ability to foster team collaboration and adapt to changing needs in fast-paced environments. Versatile carpenter skilled in executing high-quality projects while adhering to safety protocols and mentoring junior team members.
Work History
Carpenter
1 Year 4 Months- Executed carpentry tasks with hand and power tools, ensuring high quality and precision in all projects.
- Constructed and installed frameworks, including walls, roofs, and floors using various materials.
- Interpreted blueprints and technical drawings to execute precise measurements and cuts.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Utilized diverse carpentry techniques with hand and power tools to deliver high-quality results.
- Mentored junior team members, enhancing their technical skills and contributing to successful completion of carpentry projects.
- Facilitated clear communication and resolved issues among team members during complex carpentry projects, ensuring smooth operations.
- Collaborated with electricians to ensure proper installation of electrical systems within structures.
Manager of Coffee Shop
5 Months- Oversaw daily coffee shop operations according to company policies.
- Oversaw daily operations, ensuring high-quality customer service and efficient workflow management.
- Trained and mentored staff, fostering a collaborative team environment to enhance service delivery.
- Developed promotional strategies, enhancing customer engagement and increasing sales revenue.
- Implemented inventory management practices, reducing waste and optimizing supply chain efficiency.
- Monitored financial performance and implemented cost-control measures, ensuring compliance with budgetary requirements.
- Established and maintained relationships with vendors to secure favorable pricing and quality supplies.
- Conducted regular staff evaluations and provided targeted feedback, improving individual performance and team productivity.
- Resolved customer complaints promptly, enhancing customer satisfaction and fostering loyalty within the community.
- Introduced new menu items based on market trends and customer feedback, contributing to sales growth.
- Managed cash flow effectively, ensuring accurate accounting procedures were in place for daily transactions.
- Implemented cost-saving measures in purchasing practices without sacrificing product quality or customer satisfaction.
- Assumed multiple roles in the café during staff absences to ensure smooth operations.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Implemented inventory control systems, minimizing food spoilage and waste.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Barista
4 Months- Optimized beverage preparation processes, enhancing speed and service quality during peak hours.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created welcoming atmosphere through friendly greetings and prompt responses to customer needs.
- Built relationships with regular customers, enhancing loyalty and driving repeat business.
- Tracked daily inventory of coffee supplies to maintain optimal stock levels. Tracked daily inventory Tracked daily inventory of coffee supplies, ensuring freshness and availability for peak hours.
- Implemented quality control measures for food and beverage offerings, ensuring compliance with health standards.
- Utilized espresso machines to prepare a variety of coffee beverages for customers. and commercial coffee brewers to create beverages.
- Oversaw equipment maintenance, troubleshooting issues to minimize downtime in service delivery.
- Collaborated with hospital staff to coordinate catering services for special events and meetings.
Dietary Aid/Activity Aid
1 Year 5 Months- Demonstrated personal responsibility by consistently managing daily assignments to ensure smooth operations.
- Collaborated with team members to streamline daily operations, ensuring smoother workflows and improved service delivery.
- Thrived in fast-paced environments, adapting quickly to changing demands and priorities.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Adapted quickly to new concepts and processes in various environments.
- Worked flexible hours to ensure coverage during peak times and special events. across night, weekend, and holiday shifts.
- Managed time effectively to complete all tasks within deadlines, contributing to uninterrupted service and operational reliability.
- Strengthened communication skills through regular interactions with staff and residents, fostering a supportive and cohesive environment.
Salad Chef
8 Months- Ensured compliance with food safety and sanitation standards to uphold quality in food preparation.
- Adhered to food safety regulations, maintaining high standards of hygiene.
- Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
- Streamlined prep work processes to enhance kitchen workflow.
- Executed daily cleaning tasks to uphold cleanliness and hygiene standards.
- Organized work area for better accessibility and productivity during food preparation.
Cook
2 Months- Prepared menu items following established recipes and standards to ensure consistency and quality.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Collaborated with team members to deliver timely service during peak hours, enhancing customer satisfaction.
- Set up and organized cooking supplies and workstations for opening and closing, promoting efficiency during service.
- Operated kitchen equipment, ensuring proper usage and safety protocols.
- Conducted quality checks on ingredients to ensure high standards in meal preparation.
- Restocked inventory and ingredients to maintain uninterrupted kitchen operations and support service demands.
Assistant Manager
1 Year 6 Months- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained new staff on inventory management systems and customer service protocols, improving team effectiveness.
- Coordinated store merchandising strategies, increasing product visibility and contributing to sales growth.
- Analyzed sales data to identify trends, informing strategic decisions for inventory purchases.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Recorded daily cash intake to maintain accurate financial records. and deposit records to ensure financial accuracy, increasing accuracy, and reducing discrepancies.
- Implemented loss prevention strategies, reducing shrinkage through effective oversight.
- Implemented loss prevention strategies, minimizing shrinkage through diligent oversight.
- Developed strong working relationships with staff, fostering a positive work environment.
Cook
8 Months- Operated grill equipment, ensuring timely preparation and cooking of food items.
- Prepared high-quality dishes consistently, contributing to improved customer satisfaction.
- Ensured adherence to food safety and sanitation standards during meal preparation.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Executed recipes and kitchen procedures, maintaining high food quality and presentation standards.
- Coordinated dish preparation with team members during peak service hours to ensure timely delivery.
- Assisted in training new team members on grilling techniques and safety protocols.
- Verified order accuracy and quality ahead of service to maintain standards.
- Shared insights on popular dishes and customer preferences to enhance menu planning.
Busboy
4 Months- Assisted servers with food and beverage delivery during peak hours, improving service speed and efficiency.
- Promoted a positive dining atmosphere by addressing guest concerns and requests promptly.
- Created positive dining atmosphere by promptly addressing guest concerns and requests.
- Provided attentive service and proactively assessed guest needs.
- Supported servers in food and beverage delivery during peak hours to enhance service speed.
- Maintained cleanliness of tableware and utensils for efficient service.
- Maintained clean and organized dining areas to enhance overall guest experience.
Education
High School Diploma
- [Chess Club] Member
- [JROTC Rifle Team] Sharpshooter/Marksman
- [JROTC Raider Team] Member
- Extracurricular Activities: [Track]
High School Diploma
- Awarded FFA ribbon
- Ranked Assistant platoon leader
- [FFA] Member
Skills
Kitchen Management
Food safety
Sanitation practices
Food Service
Inventory management
Point of Sale
Team supervision
Customer service
Stress tolerance
Fast-paced adaptability
Time management
Decision-making
Task delegation
Project management
Documentation management
Policy implementation
Business administration
Material budgeting
Risk management
Data analysis
Competitor research
Teamwork and collaboration
Problem-solving
Clear communication
Verbal and written communication
Networking
Computer skills
Multitasking
Detail-oriented
Positive mindset
Adaptability and flexibility
Reliability and punctuality
Polite demeanor
Problem resolution
Certification
Food Handlers
Interests
Learning new cooking techniques and expanding my culinary skills.
Trying new recipes and food trends.
Enjoy hobbies that combine physical activity with outdoor exploration.
Hiking
Kayaking
Camping. As well as Chess and Creative Writing
Timeline
Carpenter
Flash Electrical
03.2025 - 07.2026Read More
Manager of Coffee Shop
St Francis Memorial Hospital
10.2024 - 03.2025Read More
Barista
WVU Medicine Reynolds Memorial Hospital
06.2024 - 10.2024Read More
Dietary Aid/Activity Aid
Stone Rise Nursing Home
01.2023 - 06.2024Read More
Salad Chef
Vito's Pizza
05.2022 - 01.2023Read More
Cook
Cosmo's Kitchen
04.2022 - 06.2022Read More
Assistant Manager
Family Dollar
09.2020 - 03.2022Read More
Cook
Dairy Queen
07.2019 - 03.2020Read More
Busboy
Raymon's
06.2018 - 10.2018Read More
Liberty High School
High School Diploma
Read More
Mountaineer Challenge Academy
High School Diploma
Read More