Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Director
Novellus Living
06.2023 - Current
Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Director of Dining Services
Morrison Living At Someren Glen
01.2022 - 06.2023
Enhanced overall dining experience by implementing innovative menu selections and presentation techniques.
Streamlined operations for increased efficiency by optimizing staff schedules and task assignments.
Boosted customer satisfaction ratings by consistently delivering high-quality food and service.
Managed budget effectively, reducing unnecessary expenses while maintaining quality standards.
Oversaw successful catering events, ensuring seamless execution and client satisfaction.
Maintained strict health and safety standards in accordance with local regulations, resulting in zero violations during tenure.
Collaborated with marketing team to develop promotional strategies that attracted new customers and increased revenue.
Established effective communication channels between kitchen and front-of-house teams for smooth daily operations.
Developed tailored dietary offerings for guests with specific needs or restrictions.
Fostered a positive work environment by cultivating strong teamwork amongst all departments.
Motivated staff to perform at peak efficiency and quality.
Director of Dining Services
Morrison Living At Shalom Park
03.2019 - 01.2022
Enhanced overall dining experience by implementing innovative menu selections and presentation techniques.
Streamlined operations for increased efficiency by optimizing staff schedules and task assignments.
Managed budget effectively, reducing unnecessary expenses while maintaining quality standards.
Improved inventory management system, minimizing waste and maximizing product freshness.
Motivated staff to perform at peak efficiency and quality.
Oversaw food preparation and monitored safety protocols.
Implemented effective inventory control systems to reduce food spoilage and waste.
Established effective communication channels between kitchen and front-of-house teams for smooth daily operations.
Maintained strict health and safety standards in accordance with local regulations, resulting in zero violations during tenure.
Director of Dining Services
Brookdale Senior Living
09.2017 - 03.2019
Enhanced overall dining experience by implementing innovative menu selections and presentation techniques.
Streamlined operations for increased efficiency by optimizing staff schedules and task assignments.
Boosted customer satisfaction ratings by consistently delivering high-quality food and service.
Managed budget effectively, reducing unnecessary expenses while maintaining quality standards.
Improved inventory management system, minimizing waste and maximizing product freshness.
Motivated staff to perform at peak efficiency and quality.
Oversaw food preparation and monitored safety protocols.
Implemented effective inventory control systems to reduce food spoilage and waste.
Maximized quality assurance by completing frequent line checks.
Certified Dietary Manager
Brookdale Senior Living
01.2017 - 09.2017
Improved patient satisfaction by developing and implementing customized meal plans according to their dietary needs and preferences.
Streamlined meal planning processes by utilizing advanced software programs for menu creation and recipe management.
Managed a team of dietary aides, providing ongoing coaching and support to ensure high-quality meal services for patients.
Ensured compliance with federal, state, and local regulations by staying current on industry best practices and adapting procedures accordingly.
Fostered a positive work environment that encouraged teamwork, creativity, and open communication among staff members.
Conducted regular audits of food storage areas to maintain cleanliness standards and prevent contamination risks.
Partnered with dietitians in assessing patients' needs for therapeutic diets upon admission or during their stay at the facility.
Visited with residents to inquire about satisfaction, quality and personal preferences.