NICHOLAS DEMARIA
RIM Logistics
Bartlet,IL
1
Certification
15
years of professional experience
Highly motivated and results-driven logistics professional with over 15 years of progressive experience leading transportation, freight forwarding, warehouse operations, and global supply chain management. Proven ability to optimize logistics networks, streamline operational processes, reduce costs, and deliver exceptional customer service in fast-paced, high-volume environments. Experienced in managing global accounts, directing warehouse and distribution operations, negotiating with carriers and vendors, and leading cross-functional teams to achieve organizational objectives.
Recognized for building strong customer relationships, driving continuous process improvements, and implementing data-driven solutions that improve operational efficiency, inventory accuracy, and on-time delivery performance. Skilled in strategic planning, contract negotiation, transportation management, inventory control, KPI development, and financial oversight, with expertise in TMS, WMS, ERP systems, and advanced Microsoft Excel.
A collaborative leader with a strong work ethic and a commitment to developing high-performing teams, solving complex operational challenges, and delivering measurable business results. Dedicated to exceeding customer expectations while supporting company growth through innovation, operational excellence, and continuous improvement.
Work History
Operational Account Manager
2 Years 3 Months- Managed a portfolio of global freight forwarding accounts, serving as the primary point of contact for strategic customers.
- Managed a global portfolio valued at $25 million in annual freight spend.
- Achieved revenue growth through account expansion, cross-selling logistics services, and identifying new business opportunities.
- Prepared pricing proposals, RFQs, and RFP responses for new and existing business opportunities.
- Analyzed freight spend and shipping trends to recommend cost-saving and service-enhancement strategies.
- Managed carrier performance and maintained relationships with ocean carriers, airlines, trucking providers, and logistics partners.
- Collaborated with operations, customs brokerage, warehousing, and transportation teams to ensure on-time delivery and service excellence.
- Develop and maintain strong client relationships result in increased customer satisfaction
- Coordinated operational workflows, project timelines, resource allocation to support client objectives
- Manage escalations and resolved complex customer issues while maintaining high level of client satisfaction
- Conduct regular business reviews with clients to assess performance, address issues, and identify growth opportunities
- Oversee all outbound shipments ensuring all shipments are on time and in full. (OTIF)
- Support client onboarding and implementation processes, ensuring seamless transitions into WMS and positive customer feedback
- Ensure compliance with company policies, SLAs and industry regulations
General Manager
3 Years- Directed all warehouse and distribution center operations, ensuring safe, efficient, and cost-effective execution of daily activities. (4+ sites with 50M + Revenue)
- Led cross-functional teams responsible for receiving, inventory management, order fulfillment, shipping, transportation, and customer service.
- Established and monitored key performance indicators (KPIs), including on-time shipping, inventory accuracy, order accuracy, labor productivity, and safety performance.
- Controlled operating expenses and developed annual budgets while identifying opportunities for cost reduction and process improvement.
- Directed inventory control programs, including cycle counts, physical inventories, and loss prevention initiatives.
- Prepared operational reports and presented performance metrics, forecasts, and improvement plans to executive leadership.
- Drove employee engagement through leadership development, succession planning, and recognition programs.
- Led a workforce of 50–200+ employees, including managers, supervisors, and hourly associates.
- Successfully managed facility expansions, relocations, or new warehouse startups while maintaining uninterrupted customer service.
Warehouse Manager
5 Years- Directed daily warehouse operations, including receiving, storage, inventory control, order fulfillment, and shipping.
- Coordinated inbound and outbound shipments with carriers, suppliers, and customers to meet delivery schedules.
- Optimized warehouse layout and storage utilization to maximize space and improve workflow.
- Monitored key performance indicators (KPIs), including inventory accuracy, order accuracy, on-time shipping, productivity, and labor costs.
- Maintained warehouse equipment and coordinated preventive maintenance to minimize operational downtime.
- Coordinated cross-functional activities with purchasing, production, customer service, and transportation teams.
- Prepared operational reports and presented performance metrics to senior management.
- Managed warehouse budgets, operational expenses, and supply purchases.
- Ensured compliance with OSHA regulations, company safety policies, and warehouse security procedures.
- Managed a warehouse of 100,000+ sq. ft. with inventory valued at $10M+.
Warehouse Lead
2 Years- Break down air cargo freight
- Unload/load warehouse shipments
- Build outbound air cargo pallets
- Tie down air cargo pallets
- Receive inbound shipments
Warehouse Associate
2 Years- Unloads packages from delivery vehicles, trailers, conveyor system carts and load gratings
- Lift, carry, and maneuver packages on a continuous and repetitive basis
- Utilize hand-to-surface method for all package handling
- Determine the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information to sort packages accordingly.
- Assist with screening inbound air cargo freight
- Unload/load warehouse shipments
- Pick outbound orders
Education
M.D. - Business
Skills
Cost Reduction & Budget Management
Warehouse Management Systems (WMS)
Process Improvement (Lean
Six Sigma
Continuous Improvement)
Transportation Management Systems (TMS)
Global Logistics & International Shipping
Inventory Control & Optimization
Warehouse Operations Management
Freight Forwarding (Air
Ocean & Ground)
Order Fulfillment
Customer Service Excellence
Computer proficiency skills
Great work ethic
Financial Analysis & P&L Management
OSHA & Workplace Safety Compliance
Teamwork skills
Cross-Functional Collaboration
Budgeting
Conflict Resolution
Goal setting
Resource Management
Critical thinking
Excellent Networking skills
Certification
- Forklift certifications
- SQF Certified
Timeline
Operational Account Manager
RIM Logistics
05.2024 - CurrentRead More
General Manager
WB Warehousing & Logistics
01.2020 - 01.2023Read More
Warehouse Manager
Kuriyama of America
01.2016 - 01.2021Read More
Warehouse Lead
Geodis USA Logistics
01.2014 - 01.2016Read More
Warehouse Associate
Fedex
01.2012 - 01.2014Read More
Purdue University
M.D. from Business
Read More
Personal Information
Relocation: Illinois