Nicholas Dennis
Dallas,TX
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Mesquite KIA
05.2025 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Maximized customer retention by resolving issues quickly.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Manager of Sales and Production
RCI Hospitality Holdings Inc.
05.2024 - 01.2025
- Developed and maintained key client relationships, ensuring long-term business partnerships and repeat customers.
- Analyzed market trends and competitor offerings to identify opportunities for growth and expansion.
- Increased sales revenue by implementing innovative marketing strategies and building strong customer relationships.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Prepared sales presentations for clients showing success and credibility of products.
- Organized promotional events and interacted with community to increase sales volume.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
Manager, Sales and Customer Support
Dallas Food & Beverage LLC
06.2021 - 03.2024
- Analyzed customer feedback data to identify areas requiring improvement or adjustments in our services or products.
- Managed a diverse team of sales representatives, ensuring optimal performance through coaching and feedback.
- Improved customer retention rates by creating loyalty programs that incentivized repeat business.
- Conducted detailed market analysis to identify potential opportunities for growth and expansion.
- Evaluated competitors'' offerings regularly to maintain a competitive edge in the market landscape.
- Established strong client relationships by conducting regular follow-ups and maintaining open communication.
- Enhanced customer satisfaction through attentive support and prompt issue resolution.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Implemented systems and procedures to increase sales.
- Fostered a collaborative work environment by encouraging open communication between team members regarding best practices and innovative ideas.
- Increased sales by developing and implementing effective sales strategies.
Education
Bachelor of Science - Applied Physiology & Sports Management
Southern Methodist University
Dallas, TX05-2021
Associate of Science - Applied Physiology & Sports Management
Navarro College
Corsicana, TX12-2017
Skills
- Time management
- Customer relationship management
- Objection handling
- Closing techniques
- Community networking
- Exceeds sales goals
- Customer relationship building
- Product and service knowledge
- Complex Problem-solving
- Relationship building
- Territory growth
- Network development
- Performance tracking
- Competitor research
- Client engagement
- Social media marketing
- Relationship management
- Coaching and mentoring
Timeline
Sales Consultant
Mesquite KIA
05.2025 - Current
Manager of Sales and Production
RCI Hospitality Holdings Inc.
05.2024 - 01.2025
Manager, Sales and Customer Support
Dallas Food & Beverage LLC
06.2021 - 03.2024
Bachelor of Science - Applied Physiology & Sports Management
Southern Methodist University
Associate of Science - Applied Physiology & Sports Management
Navarro College
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