Nicholas DiGuglielmo

• .Delivered food promptly and accurately to guests from the kitchen in a fast-paced environment.
• Communicated effectively with kitchen staff and servers to ensure correct orders and smooth service.
• Provided friendly and professional customer service while addressing guest needs and requests.
• Maintained cleanliness and organization in dining and service areas.
• Demonstrated strong teamwork, time management, attention to detail, and the ability to work efficiently under pressure.

• Managed multiple deliveries efficiently using strong time-management and navigation skills.
• Delivered pizza orders safely and on time while providing friendly and professional customer service.
• Processed payments and orders accurately, contributing to overall customer satisfaction.
• Supported restaurant operations by preparing orders and maintaining cleanliness., including preparing orders and maintaining a clean, organized workspace.
• Showed reliability and strong communication skills while working independently in fast-paced environment.

• Delivered friendly and efficient customer service in a high-volume environment.

• Accurately prepared and served customized ice cream orders while maintaining quality standards
• Maintained shop cleanliness, stock levels, and compliance with health and safety guidelines.
• Strengthened teamwork, communication, and time-management skills in a fast-paced setting.

- Managed thousands of consumer and business account files, ensuring accuracy and up-to-date records.
- Maintained account databases using Excel for bulk updates and analysis.
- Used Access Manager to organize and control permissions for sensitive account data.
- Performed quality checks on important files using Excel and Finosec for compliance and data integrity.
- Prepared finalized employee-related files and account summaries for HR submission.
- Tracked document status and submission deadlines to ensure timely delivery to HR and stakeholders.
- Documented standard operating procedures for file management, access controls, and Excel/Access processes.
- Maintained confidentiality and followed company policies for handling consumer and business sensitive information.

Supported financial reporting by compiling data and preparing analysis for senior management review.

• Provided friendly and attentive guest service in a fast-paced resort environment.
• Monitored pool and recreation areas to help maintain a safe, clean, and welcoming atmosphere.
• Assisted with recreational activities, games, events, and equipment setup.
• Responded to guest questions and requests while providing information about resort amenities.
• Worked collaboratively with team members and demonstrated strong communication, problem-solving, and time-management skills.

• 3.2 Institutional GPA
• Kappa Sigma Fraternity Member

• 3.2 Transfer GPA

• 3 year National Honor Society Member
• Graduated Magna Cum Laude
• Extracurricular Activities: Baseball, Football, Lacrosse, Cross Country, Track, Soccer
• Student Government Association Member
• 4.2 Weighted GPA
• Ranked in Top 15% of class
• Palm Coast Little League Scholarship Recipient