Nicholas Dillon
Athens,OH
Summary
Dynamic professional with a proven track record at RadioShack, excelling in sales strategy development and client relationship management. Adept at training teams to enhance customer service and drive revenue growth. Recognized for problem-solving abilities and attention to detail, ensuring operational excellence and high customer satisfaction. Hardworking and dedicated employee willing to learn whatever it takes to get the job done correctly and to give great customer satisfaction.
Overview
21
21
years of professional experience
Work History
Owner/Operator
ND Lawncare
03.2001 - 04.2022
- Maintained up to 40 lawns at one time through a 7 day work week
- Daily repair and maintenance of all lawn-care equipment
- Handyman service of basic repairs in a household
- Leaf removal, tree and debris removal
- Power-washing and staining service.
IT Field Technician
Ohio University
03.2020 - 06.2021
- Helpdesk and IT Field Technician to with faculty and staff of the university as well as students.
- Repair of both hardware and software issues of consumer and commercial grade equipment
Deputy Dog Warden
Athens County Sheriff's Office
04.2018 - 03.2020
- Maintained kennel sanitation and care or rescued/adoptable/lost dogs
- Enforced laws and humane questions with the public
- Helped adopt over 1,800 dogs to new/safe homes
- Train volunteers in individual/group settings about proper safety and expected kennel goals.
Financial Administrative Assistant
Athens County
01.2015 - 04.2018
- Kept track of incoming funds and budgets for multiple departments and agencies within the county as well as expenditures for each fiscal year
- Using data from tax levies and other taxes and calculated distribution to schools, city, county, and other local organizations
- Maintained records of all transactions for public record use and mandated reports
- Performed IT work for multiple departments as needed
Store Manager
RadioShack
11.2004 - 12.2014
- Responsible for over $500k worth of inventory on a daily basis
- Taught and managed teams of sales people to provide knowledge to the customers on all devices and merchandise in the store
- Trained each employee how to welcome each customer and provide great customer service.
- Maintained low loss and high profit sales force within a high moral standard.
Education
Associate of Science - Computer Networking
Hocking College
Nelsonville, OH06.2005
Skills
- Sales strategy development
- Inventory management
- Customer service
- Attention to detail
- Dependable and reliable
- Decision-making
- Verbal and written communication
- Customer-oriented
- Basic maintenance
- Equipment maintenance
- Leadership
- Listens to others
- Pride in work
- Networking
- Information technology
- Willing to learn
Accomplishments
Started a faith based 12 step program that serves over 100 men every Monday night.
Job Placement Certification
ACT workkeys certificate for jobs skill placement
# 29WQ6NJN8KQ9
Timeline
IT Field Technician
Ohio University
03.2020 - 06.2021
Deputy Dog Warden
Athens County Sheriff's Office
04.2018 - 03.2020
Financial Administrative Assistant
Athens County
01.2015 - 04.2018
Store Manager
RadioShack
11.2004 - 12.2014
Owner/Operator
ND Lawncare
03.2001 - 04.2022
Associate of Science - Computer Networking
Hocking College