Nicholas Dior
Los Angeles,CA
Summary
Friendly Server with record of personable and professional service. Greets guests and explains daily specials to support decision-making. Energetic and reliable team player willing to work any shift. Energetic restaurant professional effective at handling high workloads in fast-paced environments. Satisfy customers and bring in repeat business by working well with front- and back-of-house teams. Serves diverse needs with friendly, fast support.
Overview
6
6
years of professional experience
Work History
Bartender/server
Flemings Steakhouse
2022.07 - Current
- Greeted customers, answered questions, and recommended specials to increase profits
- Operated POS terminals to input orders, split bills, and calculate totals
- Satisfied customers by topping off drinks and offering condiments, napkins, and other items
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Head Bartender
Mothers Tongue
2021.04 - 2023.06
- Engaged guests with warm conversation, building bar loyalty and encouraging repeat business
- Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions
- Tapped beer kegs and served draft beer, bottled alcoholic beverages, mixed alcoholic beverages, and frozen beverages
- Coordinated inventory storage, ordering and stock rotation for main bar.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Shots
2018.04 - 2020.02
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Upsold customers from shelf to premium brands to help boost sales
- Planned and coordinated special events to boost customer numbers and profits.
Education
Biomedical Sciences -
University of Central Florida
Orlando, FL06.2019
Skills
- Transactions and Cash Handling
- Age Verification
- Point of Sale (POS) System Operations
- High-Volume Dining
- Liquor, Wine and Food Service
- Check Payment Processing
- Food Safety Understanding
- Price Memorization
- Table Setting Arrangements
Timeline
Bartender/server
Flemings Steakhouse
2022.07 - Current
Head Bartender
Mothers Tongue
2021.04 - 2023.06
Bartender
Shots
2018.04 - 2020.02
Biomedical Sciences -
University of Central Florida
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