Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Nicholas Dolan

Austin,TX

Summary

Skilled Salesman/Marketer with a strong background in building customer relationships, driving product sales and enhancing revenue growth. Possess deep knowledge of CRM tools and direct marketing strategies. Notable strengths include ability to build rapport quickly with others, negotiate deals, and close sales while maintaining high levels of customer satisfaction through the use of meaningful active listening. Past roles demonstrate consistent success in achieving sales targets and contributing to team goals.

Overview

7
7
years of professional experience

Work History

Inside Sales Representative II

GetScale
Austin, TX
04.2023 - Current
  • Contact a minimum of 40 people daily via phone call to motivate them into using DoorDash as a form of income
  • Utilize active listening and quick thinking to provide a smooth, informative conversation on DoorDash as a job and it's benefits for the individual leads assigned to me
  • Send out hundreds of texts daily to leads
  • Use Salesforce to keep track of leads and metrics
  • Use Slack for company communication
  • Promoted to ISR 2 in the minimum amount of eligible months

Guitar Teacher

Self Own Business
Austin, TX
01.2018 - Current
  • I give out Guitar lessons to those I've networked with through social media
  • I have not only used this as another form of income, but also to strengthen my ability in social media marketing

Sales Assosciate

Ashley HomeStore by Dufresne Spencer Group, LLC
Austin, TX
01.2022 - 03.2023
  • Generated a minimum of $50,000 in sales monthly
  • Run your own book of business as well as selling to at least 20% of guests you speak to
  • Utilize Storis to process and manage orders
  • Commission only position that requires individual accountability to succeed
  • Sold over 1 Million Dollars of Furniture in a little over a year

General Store Manager

Amerisleep
Austin, TX
01.2021 - 01.2022
  • Blended E-commerce with retail sales in order to maximize profit for store
  • Manage employee work schedules and train employees, develop role playing exercises for daily training
  • Provide customer service to those who call our store and our customer service line, which mainly involves looking up tracking for orders once purchased
  • Sell products online through our help page
  • Sell products in store with strong product demonstrations
  • Create Daily goals for team and post them on Slack for company to see
  • Most business is done online, and requires quick, intelligent responses in order to answer customers questions and provide consultation while keeping the customer's attention

General Manager

LA Fitness
Cedar Park, TX
11.2019 - 09.2020
  • In charge of Membership sales Monday-Friday
  • Managed a team of 8 Associates, ensuring they hit our Minimum sales goals by training and being a helpful resource
  • Maintaining a team of associates by reviewing resumes/hiring when necessary
  • Half of day was spent outbound marketing, hitting minimum KPI's (10 new leads a day)
  • Create marketing plans/setting locations for associates to outreach through personal networking with local businesses
  • Top Sales in South Region in company in January 2020
  • Youngest GM/AGM in company history, running the largest location in TX

Sales Associate

Orangetheory Fitness
Austin, TX
07.2019 - 11.2019
  • Opened the store daily (4 AM)
  • Ensure the coaches have everything they need for their classes
  • Market locally to acquire leads and hit KPI's
  • Give enthusiastic/informative gym demonstrations and close new Membership sales
  • Utilized Mind-Body Online and Club OS to follow up with leads
  • Awarded Sales Associate of the Month In my first full month

Marketing Manager

Amazing Exteriors
Austin, TX
09.2018 - 08.2019
  • Began as canvasser, walking around 6 miles a day and knocking on a minimum 100 houses to introduce homeowners to our Windows, Siding, and Doors, and set an appointment for our Salesman to close deals
  • After exceeding metrics, quickly became the Marketing Manager
  • Utilized Salesrabbit and Zillow to create daily routes for Canvassers, scouting for older home subdivisions and making sure not to repeat areas
  • Review resumes and hire new Canvassers
  • Partner with local stores/marketing events and set up tables where we promote ourselves while getting contact info of interested homeowners
  • Weekly cold calling outreach to previous buyers and self generated leads to set an appointment for salesmen
  • Making sure that the scheduled appointments by my canvassers work within our sales team schedule, and assigning appointments accordingly
  • Help move products from our in store office to loading trucks

Education

High school or equivalent - Business Marketing

Texas State San Marcos
San Marcos, TX
05.2018

Some college - Business Marketing

Skills

  • Sales (8 years)
  • Sales Management (3 years)
  • Marketing Management (1 year)
  • Salesforce (3 years)
  • Social Media Marketing (2 years)
  • Sales Rabbit (1 year)
  • Microsoft Word
  • 85 WPM typing
  • E-Commerce
  • Cold calling expertise
  • Successful Door to Door Canvasser
  • Inside sales
  • Outside sales
  • Customer service
  • Training & development
  • Event Marketing
  • Exceptional Communicator
  • Great active listener
  • Persuasive negotiator
  • Quickly able to establish rapport/credibility
  • Attention to Detail

Awards

  • Sales Associate of the Month, October 2019, Given this award after I opened the gym at 4:30 AM and managed the store until 1 pm daily. 2 weeks I worked 7 days straight, and helped the store stay afloat while my Manager was out for a month.
  • Youngest General Manager in Region, January 2020, Was initially hired on as an ASM, and quickly earned a promotion, making me the youngest GM in Austin, running a brand new (and largest) LA Fitness in Texas.
  • Youngest Marketing Manager in Company History (Amazing Exteriors), January 2019, This is my proudest career achievement to this day! We were looking for a new Marketing Manager, planning to hire externally, until I convinced my Sales Manager to give me a chance to prove that I was more than capable for the job. With little faith in me, he almost sarcastically told me I could get the job by hitting what he seemed to think were unrealistic goals. I was tasked with having my leads generate $50,000 in sales for the week, as well as hiring 3 people. In the week I was given, I generated a total of $80,000 in sales, hired 4 new canvassers, and was awarded the position!
  • Top Sales Performer June-August Ashley Furniture, 2022, During the busiest time of the year, I was my store's best performer, selling over $300,000 worth of furniture/mattresses in a 3-month span
  • Promoted to ISR 2 (GetScale), September 2023, My first 3 months on commission after training, I placed in 3rd, 2nd, and 1st place for commission (between 15-25 other reps depending on month), and was promoted in the fastest possible time to ISR 2.

Timeline

Inside Sales Representative II

GetScale
04.2023 - Current

Sales Assosciate

Ashley HomeStore by Dufresne Spencer Group, LLC
01.2022 - 03.2023

General Store Manager

Amerisleep
01.2021 - 01.2022

General Manager

LA Fitness
11.2019 - 09.2020

Sales Associate

Orangetheory Fitness
07.2019 - 11.2019

Marketing Manager

Amazing Exteriors
09.2018 - 08.2019

Guitar Teacher

Self Own Business
01.2018 - Current

High school or equivalent - Business Marketing

Texas State San Marcos

Some college - Business Marketing

Nicholas Dolan