Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicholas Donovan

Newington,CT

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Basketball Coach

Newington Parks And Recreation
12.2023 - 03.2024
  • Promoted sportsmanship, teamwork, and respect among players both on and off the court.
  • Enhanced player skills through personalized coaching and feedback.
  • Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
  • Acted as positive role model for team participants and in community.
  • Increased player motivation with tailored goal-setting and progress tracking strategies.
  • Adjusted coaching style according to each athlete''s learning style to maximize potential improvement.
  • Developed and implemented effective training and skills development strategies to improve overall team performance.

Student Intern

New Britain Police Department
05.2023 - 06.2023
  • Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
  • Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.

Retail Sales Associate

Worldwide Golf Shops
02.2021 - 06.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Front of House Staff Member

Chick-fil-A
09.2020 - 02.2021
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
  • Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
  • Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.

Education

No Degree - Undeclared

Central Connecticut State University
New Britain, CT

High School Diploma -

Newington High School
Newington, CT
06.2018

Skills

  • Verbal and written communication
  • Strategic Planning
  • Character Development
  • Customer Service
  • Teamwork
  • Active listening skills

Languages

Polish
Native or Bilingual
English
Native or Bilingual

Timeline

Basketball Coach

Newington Parks And Recreation
12.2023 - 03.2024

Student Intern

New Britain Police Department
05.2023 - 06.2023

Retail Sales Associate

Worldwide Golf Shops
02.2021 - 06.2021

Front of House Staff Member

Chick-fil-A
09.2020 - 02.2021

No Degree - Undeclared

Central Connecticut State University

High School Diploma -

Newington High School
Nicholas Donovan