Results-Driven Professional with Strong Leadership and Communication Skills Highly motivated and adaptable professional with a proven track record of success in sales, customer support, and corporate industries. Possesses excellent communication, problem-solving, and leadership skills. Determined, analytical, and resourceful, consistently exceeding expectations and delivering outstanding results. Equipped with over ten years of professional work experience, with a recent focus on ensuring operational safety.
Overview
17
17
years of professional experience
Work History
Safety Watcher
PSE&G E TEAM
New Brunswick
02.2016 - 10.2025
Assumed "Key holder" responsibilities at various PSEG substations, ensuring punctual, safe opening and secure closing of entry gates for outside vendors and contractors accessing substation sites.
Attended daily tailboard meetings to assess daily initiatives, goals, and tasks, and ensured clear communication of relevant safety procedures to colleagues, contractors, and outside vendors on-site.
Actively supervised work performed by contractors to ensure compliance with corporate security protocols, safety procedures, and proper PPE attire, reporting and remediating breaches in conjunction with Corporate Security and senior management.
Communicated approach distances to site-specific kV levels to team members and all employees.
Acted as a liaison to corporate counterparts such as Corporate Security, establishing professional relationships with PSEG project managers and site contractors to gain knowledge of daily issues and potential hazards.
Maintained a safe work environment by securing all site access points, identifying and following reporting procedures for unsafe activity, and remaining alert during 8-14 hour shifts.
Real Estate Agent
NEW JERSEY REALTY
Monroe
08.2015 - 07.2025
Perform comparative analysis and reports on real estate market trends to drive business growth.
Serve as a client representative throughout the process of purchasing and selling properties.
Conduct property showings and open houses to prospective buyers, providing detailed information about the properties.
Create and execute marketing strategies to attract potential buyers and increase property visibility.
Negotiate and finalize sales contracts, ensuring compliance with legal and regulatory requirements.
Collaborate with mortgage lenders, home inspectors, and other professionals to facilitate smooth transactions.
Stay updated on local real estate laws, market conditions, and financing options to provide clients with accurate and relevant information.
Maintain client relationships by providing ongoing support and addressing any concerns or issues that arise.
Handle paperwork and documentation associated with property transactions, ensuring accuracy and compliance.
Deckhand
SEASTREAK
09.2022 - 03.2023
Maintained and operated ferry deck equipment; and assisted with general operations and docking procedures.
Greeted passengers, balanced ticket sales and served as bartender providing a pleasant passenger experience.
Maintained a safe passenger environment through routine inspection and cleaning of common areas and operations.
Lead Material Handler & Trainer
BRISTOL MEYERS SQUIBB
Summit
12.2020 - 03.2022
Performed inventory control, including cycle counts and stocking of materials, while ensuring adherence to material allocation, kitting, and condition standards.
Received incoming raw materials for apheresis and prepared product shipments, managing time and logistics according to the production schedule.
Documented material handling data in compliance with proper GMPs and maintained a safe and clean environment.
Worked effectively in a team environment, maintained open communication, and completed both assigned and ad-hoc tasks.
Buyer II
ABBOTT POINT OF CARE
Princeton
02.2013 - 04.2014
Processed Purchase Orders in QAD and iPurchase, maintaining constant correspondence with requestors.
Obtained and distributed up-to-date Insurance (COI) and Small Business Supplier Diversity Classification to internal counterparts.
Managed RoHS Compliance Certification procurement for materials used in the development of future medical devices.
Documented and balanced credit purchases and maintained stockroom inventory, conducting monthly audits on materials.
Conducted, implemented, and documented internal Design Change Procedures, including assessment, cause and mitigation impact assessment, design verification, design review, and design change summary.
Demonstrated cooperative and professional work attitude in a high-pressure, team environment, collaborating effectively with engineers and all levels of management.
Customer Service Representative
BANK OF AMERICA/MERRILL LYNCH
Pennington
04.2011 - 07.2011
Processed financial transactions, including stock, money market, and mutual fund trades, loans, withdrawals, and option exercises.
Offered world-class customer service by providing information and assistance to clients in a multi-task, high-pressure environment.
Resolved client inquiries regarding their accounts, transactions, and retirement goals.
Educated customers on various banking products and services, identifying opportunities to cross-sell and upsell.
Assisted with account openings, closings, and account maintenance, ensuring accuracy and compliance with banking regulations.
Handled customer complaints and worked to find satisfactory resolutions, escalating issues when necessary.
Updated customer account information and ensured data integrity in the banking system.
Conducted outbound calls to customers to follow up on service inquiries, account updates, and promotions.
Assisted with training new customer service representatives on banking procedures and customer service best practices.
Maintained knowledge of bank policies, procedures, and products to provide accurate and up-to-date information to customers.
Substitute Teacher
SOUTH BRUNSWICK BOARD OF EDUCATION
South Brunswick
10.2008 - 04.2011
Followed lesson plans and instructions provided by the absent teacher to deliver effective classroom instruction.
Maintained a positive and engaging classroom environment to facilitate student learning and behavior management.
Implemented instructional strategies and adapted materials to meet the individual needs of students.
Supported students in their learning, provided guidance, and answered questions to promote understanding.
Administered tests and assignments, collected and graded student work, and provided feedback on student progress.
Enforced school and classroom rules, fostering a respectful and inclusive learning environment.
Managed classroom disruptions and addressed disciplinary issues according to school policies.
Collaborated with other teachers and school staff to ensure continuity of instruction and share relevant information.
Attended faculty meetings and professional development sessions to enhance teaching skills and stay updated on educational practices.
Maintained accurate records of student attendance, behavior, and academic performance.
Communicated with parents/guardians regarding student progress, behavior, and other important information.
Participated in parent-teacher conferences to discuss student performance and address any concerns.
Adapted to different grade levels and subjects, teaching a variety of subjects based on the needs of the absent teacher and school assignments.
Education
Bachelor of Arts - Communication Studies
Rutgers University
New Brunswick, NJ
Skills
Safety Training OSHA 10, 30
Work place safety
Market Analysis
Marketing and Promotion
Time Management
Sales and Negotiation
Contract Management
Workplace Safety
Customer Relationship Management
Communication Skills
Attention to Detail
Adaptability
Problem Solving
Microsoft Word
Excel
PowerPoint
Adobe Acrobat
Customer relationship management (CRM) software
Online real estate platforms
Listing services
Internet and media resources for research and networking