Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Espaillat

Orlando

Summary

Dynamic and dedicated professional with extensive experience at Disney and Publix, excelling in customer service and training. Proven ability to lead teams and enhance operational efficiency. Strong organizational skills complemented by a commitment to excellence, ensuring a positive experience for both customers and colleagues.

Overview

9
9
years of professional experience

Work History

Attractions Cast Member

Disney
11.2022 - Current

Worked at Toy Story Mania and was a trainer for (4 months) teaching new cast members the attraction and how to do the job needed for the role.

Customer Service Staff

Publix
01.2022 - 11.2022

Was a Front End Coordinator, managing the front end, making sure breaks went out. Creating schedules. And working in the cash office. Also trained new employees and did on boarding paperwork.

Food and Beverage

Disney
06.2021 - 01.2022

Stocked the carts with food, fill kegs as needed. Managed the buffet with food. And was a trainer, trained cast on how to do the jobs needed for the role.

Grocery Team Member

Publix
10.2020 - 06.2021

Stocked grocery's, unloaded trucks. And was in charge of managing sections on my own, by managing back stock and making sure counts were accurate.

Customer Service Staff Member

Publix
01.2018 - 10.2020

Was a Front End Coordinator, managing the front end, making sure breaks went out. Creating schedules. And working in the cash office.

Bagger

Publix
02.2016 - 01.2018

Learned costumer service skills.

Education

No Degree - Sports Management

Saint Leo University
Saint Leo, FL

High School Diploma -

Palm Harbor University High School
Palm Harbor, FL
05-2019

Skills

    Customer service skills

    Hardworking

    Dedicated

    Strong Willed

Timeline

Attractions Cast Member

Disney
11.2022 - Current

Customer Service Staff

Publix
01.2022 - 11.2022

Food and Beverage

Disney
06.2021 - 01.2022

Grocery Team Member

Publix
10.2020 - 06.2021

Customer Service Staff Member

Publix
01.2018 - 10.2020

Bagger

Publix
02.2016 - 01.2018

No Degree - Sports Management

Saint Leo University

High School Diploma -

Palm Harbor University High School
Nicholas Espaillat