Nicholas Evangelista
Pittsburgh,PA
Summary
Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Reliable and professional individual successful at promoting customer loyalty and satisfaction with consultative techniques and diligent attention to individual needs.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
PA House Of Representatives- Rep. Dan Miller
2024.05 - Current
- Organized files, spreadsheets, and reports on constituents.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Organized campaign reports.
- Managed constituent spreadsheets and reports on volunteer services.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Senior Sales Associate
Perani's Hockey World
2017.09 - Current
- Organized inventory to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Arts - Political Science/Homeland Security/Criminology
Indiana University of Pennsylvania
Indiana, PA08.2023
High School Diploma -
Mount Lebanon
Pittsburgh Pa 06.2019
Skills
- Operations and product guidelines
- Customer service
- Supply chain management
- Inventory control
- Teamwork and collaboration
- Task manager expertise
Community Outreach
Rep. Dan Miller's Office
- Mount Lebanon Farmers Market. 7-2023, 8-2023
- Canvasing to provide constituents with current state initiatives. 7-2023, 8-2023
- Mount Lebanon First Friday. 7-2023
- Senior Resource Fair & Vaccine Clinic. 9-2023
Timeline
Administrative Assistant
PA House Of Representatives- Rep. Dan Miller
2024.05 - Current
Senior Sales Associate
Perani's Hockey World
2017.09 - Current
Bachelor of Arts - Political Science/Homeland Security/Criminology
Indiana University of Pennsylvania
High School Diploma -
Mount Lebanon
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