Experienced laborer with a strong background in construction, maintenance, and repair tasks ready to contribute valuable expertise to a new role. Recognized for effectively managing diverse physical tasks and consistently delivering high-quality results. Reliable and adaptable team player who thrives in dynamic and challenging environments. Demonstrated success as a skilled labor worker, excelling in maintenance, repair, and general labor. Proven ability to multitask and thrive in fast-paced, high-volume settings. Possessing a flexible work schedule and shift availability, along with proficiency in operating basic hand and power tools. Known for excellent work performance both individually and as part of a team, coupled with an exceptional attendance record.
Overview
25
25
years of professional experience
Work History
Forman /Operations Team Leader
Briggs Property Management
06.2024 - Current
Managed daily operations, ensuring smooth workflow and timely completion of tasks.
Proactively identified potential risks or obstacles, developing contingency plans to minimize disruptions to operations.
Improved team efficiency and productivity by restructuring workflow and managing assignments.
Optimized team performance, providing clear guidance and setting achievable goals.
Managed high workload with consistent record of achieving deadlines and production targets.
Provided effective leadership during periods of change or transition within the organization.
Trained, coached and managed 10-person team of workers and landscaping professionals.
Manager
The Pizza Nomad
08.2022 - 06.2024
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Developed and maintained relationships with customers and suppliers through account development.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Forman /Grounds Crew Manager
Tall Timber Tree Services
02.2014 - 01.2020
Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
Promoted teamwork among crew members through clear communication and cooperation during project execution.
Improved safety on the grounds by promptly removing debris and maintaining walkways.
Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.
Upheld high standards of cleanliness throughout the property by routinely picking up litter and ensuring trash receptacles were emptied regularly.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Cut trees and shrubs to shape and maintain landscape.
Removed tree stumps, roots and debris for cohesive landscape appearance.
Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
Owner Operator
Nick's Complete Property Services
04.2006 - 12.2019
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Consulted with customers to assess needs and propose optimal solutions.
Assessed income and expenses and adapted plans to improve profit levels.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Dropped and hooked trailers and changed configuration of equipment.
Security Lead
Harbourside Lobstermania Restaurant Bar
04.2000 - 09.2012
Enhanced security measures by implementing access control systems and surveillance equipment.
Maintained detailed records of all incidents as well as routine activities related to the Security Lead role.
Coordinated with other departments to develop effective communication channels during emergencies, enhancing organizational readiness and resilience.
Implemented cybersecurity measures, safeguarding sensitive data from theft or unauthorized access.
Mediated conflicts between employees or customers professionally, deescalating tense situations without resorting to force whenever possible.
Streamlined emergency response protocols, resulting in faster reaction times during crisis situations.
Successfully resolved numerous workplace conflicts through proactive mediation strategies.
Supervised event security teams, providing a safe environment for attendees while minimizing disruptions or disturbances.
Managed a team of security professionals, ensuring adherence to company policies and procedures for optimal safety standards.
Conducted regular patrols of facility to detect and deter security threats.
Oversaw team of security officers and managed scheduling and performance evaluations.
Analyzed and investigated incidents alongside functional management and security supervisors.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Responded quickly to emergency situations to assess and deflect issues.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Reduced security incidents by conducting thorough risk assessments and recommending appropriate action plans.
Developed and implemented strategies to prevent and respond to security incidents.
Education
GED -
West Warwick High School
1 Webster Knight Drive West Warwick R.I 02893
06.1997
Skills
Team Member Training
Management
Task Delegation
Project Management
Problem-Solving
Time Management
Attention to Detail
Multitasking
Reliability
Excellent Communication
Safety practices
Team Training
Interests
I enjoy helping others and giving back to the community
Outdoor Recreation
Youth mentor, providing guidance and support to empower the next generation of leaders
Participating in fundraising events to support local charities, schools, or community projects
I participate in a variety of outdoor recreational activities