Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

NICHOLAS FAUST

Cincinnati,OH

Summary

Sales and Customer Service professional seeking a challenging role building customer relationships and ensuring the success of my team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

Globe Life Insurance
06.2025 - Current
  • Maintained detailed records of client interactions and policy updates, ensuring accurate documentation at all times.
  • B2B sales experience, product/script knowledge, pipeline development, financial consulting
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.

Operations Coordinator

Divisions Maintenance Group
09.2024 - 02.2025
  • National Account Executive coordinating facility maintenance for nationwide customer using CRM software
  • Analyzed operational data to identify trends and recommend strategic enhancements.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Coordinated cross-functional teams to streamline operations and enhance service delivery.

Logistics Account Executive

Total Quality Logistics Inc.
07.2023 - 09.2024
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Developed customized logistics solutions to meet client needs and improve service delivery.
  • Mentored junior account executives, providing training on best practices in logistics management.
  • Analyzed shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.

Customer Service Representative

Jacksons Food Stores Corporate Office
03.2021 - 06.2023
  • Sales, exemplary customer service, food distribution, and professional safety and cleanliness for our store
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Cold Line Team Member

Red Robin
08.2019 - 02.2021
  • Cold-side cook, prep chef, and kitchen closer
  • I followed health and safety guidelines for food preparation and cooking while focusing on team success in stressful, time sensitive situations
  • Assisted in managing inventory levels to reduce waste and maintain stock accuracy.

Education

Bachelor of Science - General Social Sciences

University of Oregon
12-2022

Associate of Arts - Anatomy

Lane Community College
Eugene, OR
12.2016

Skills

  • Sales pipeline development
  • Sales Support
  • Upselling
  • Client needs analysis
  • Customer Relations
  • Lead prospecting
  • Customer Service
  • Product Knowledge

Certification

  • Ohio Major Lines Insurance License - 05/25-05/27

Languages

Spanish
Limited Working

References

References available upon request.

Timeline

Licensed Insurance Agent

Globe Life Insurance
06.2025 - Current

Operations Coordinator

Divisions Maintenance Group
09.2024 - 02.2025

Logistics Account Executive

Total Quality Logistics Inc.
07.2023 - 09.2024

Customer Service Representative

Jacksons Food Stores Corporate Office
03.2021 - 06.2023

Cold Line Team Member

Red Robin
08.2019 - 02.2021

Bachelor of Science - General Social Sciences

University of Oregon

Associate of Arts - Anatomy

Lane Community College

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