Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Nicholas Ferrucci

Bedford,NH

Summary

Highly skilled server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

2
2
years of professional experience

Work History

Server

Thai Food Connections
Bedford, NH
05.2023 - Current
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.

Busser

Hanover Street Chophouse
Manchester, NH
07.2023 - 01.2024
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Organized storage areas for clean dishes and stocked linens.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Provided quick and efficient clearing of tables between courses.
  • Took initiative to help others whenever necessary.
  • Greeted frequent visitors by name and explained new promotions.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Supported serving staff in delivering accurate and well-presented food orders.

Busser

Tuckers
Bedford, NH
08.2021 - 11.2022
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Effectively multitasked within fast-paced environment.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Swept and mopped front-of-house and back-of-house floors using various tools.
  • Notified manager of issues with equipment or breakage.
  • Ensured that all areas were properly sanitized at the end of each shift.
  • Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.

Education

High School Diploma -

Bishop Guertin
Nashua
06-2024

Skills

  • Table Bussing
  • Order Management
  • Guest Engagement
  • Food Inspection
  • Food Running
  • Table Setting
  • Beverage Preparation
  • Safe Food Handling
  • Check Payment Processing
  • Menu Memorization
  • Food Safety Understanding

Affiliations

  • Baseball
  • Coach for Unified Basketball Team

Accomplishments

  • Honor Role

Timeline

Busser

Hanover Street Chophouse
07.2023 - 01.2024

Server

Thai Food Connections
05.2023 - Current

Busser

Tuckers
08.2021 - 11.2022

High School Diploma -

Bishop Guertin
Nicholas Ferrucci