Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Fish

Columbus,IN

Summary

Experienced with managing and resolving technical support issues efficiently. Utilizes strong problem-solving skills to improve team performance and customer satisfaction. Knowledge of effective communication and strategic planning to drive success in technical support environments.

Overview

7
7
years of professional experience

Work History

Technical Support

Analytical Engineering
02.2019 - Current

Creating scripts from customer provided test plans

Working with technicians to ensure testing accuracy and efficiency

Installing control modules and creating control strategies

Troubleshooting software/hardware issues during testing

Setup and maintenance of customer specific software

Installation and maintenance of linux and windows systems

Analyze data to determine testing trends

Soldering custom PCBs for in house measurement devices.


Education

Bachelor of Science - Computer Engineering

Indiana University, Purdue University Indianapolis
Indianapolis, IN
12-2018

Bachelor of Science - Computer Engineering

Rose-Hulman Institute of Technology
Terre Haute, IN

Skills

  • Proficient in Ruby, C, and Visual Basic
  • Advanced Excel proficiency
  • Proficient in CAN and RS232 protocols
  • Electronics soldering expertise
  • Linux operating system expertise
  • Windows operating system expertise
  • Programmable logic controller experience
  • Configuration and management of DAQ systems

Timeline

Technical Support

Analytical Engineering
02.2019 - Current

Bachelor of Science - Computer Engineering

Indiana University, Purdue University Indianapolis

Bachelor of Science - Computer Engineering

Rose-Hulman Institute of Technology

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Nicholas Fish