Summary
Overview
Work History
Education
Skills
Timeline
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NICHOLAS FLATHMAN

Odenton,MD

Summary

Self Motivated and a team player, outgoing and people oriented. Looking to obtain a position with a company that will utilize and expand on those skills as well as offer an opportunity for growth.

Overview

4
4
years of professional experience

Work History

Server Assistant

Ruth's Chris Steakhouse
Odenton, MD
09.2023 - 07.2024
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons.
  • Restocked bar items such as napkins, straws, cups and glassware as necessary.
  • Assisted in training new server assistants on job responsibilities and procedures.
  • Maintained cleanliness of dining area by wiping down tables after each seating.

Attendant

Blu Water Car Wash
Gambrills, MD
06.2023 - 08.2023
  • Greeted customers, answered their questions and provided them with assistance.
  • Cleaned work areas and equipment at the end of each shift.
  • Ensured that all customer service standards were met or exceeded during each shift.
  • Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
  • Assisted in stocking shelves with merchandise in an organized manner according to company procedures.

Field Worker

Third Way Farm
Havre De Grace, MD
03.2022 - 05.2023
  • Harvested organic fruits and vegetables according to season.
  • Maintained compost piles for soil enrichment.
  • Worked cooperatively with other workers in a team environment.
  • Gathered eggs from chicken coops daily for sale at local markets.
  • Followed organic farming practices established by management.
  • Rotated crops between growing seasons to maintain soil fertility.
  • Transported produce from the field or greenhouse to storage facilities.

Salesman

Lindsay Ford of Wheaton
Wheaton, MD
09.2021 - 02.2022
  • Greeted customers, answered their questions and provided them with assistance.
  • Ensured that all customer service standards were met or exceeded during each shift.
  • Interacted positively with guests and coworkers to build professional relationships.
  • Resolved customer issues to maintain high standards of customer satisfaction.

Sales Associate

Canton Car Wash
Columbia, MD
11.2020 - 05.2021
  • Greeted customers, answered their questions and provided them with assistance.
  • Provided accurate change and processed credit card transactions quickly and efficiently.
  • Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
  • Handled cash register transactions accurately while maintaining proper security measures.
  • Provided friendly reminders to customers about upcoming events or promotional offers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Grocery Stocker

Food Lion
Odenton, MD
03.2020 - 08.2020
  • Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
  • Inspected product quality and quantity before restocking shelves with new items.
  • Stocked shelves with products based on customer demand and sales trends.
  • Rotated and faced product displays for optimal visual appeal.
  • Checked expiration dates on perishable items to guarantee freshness.
  • Restocked shelves after each customer purchase for optimal display presentation.

Education

High School Diploma -

Arundel High School
Gambrills, MD
06.2019

Skills

  • Customer Service Excellence

Timeline

Server Assistant

Ruth's Chris Steakhouse
09.2023 - 07.2024

Attendant

Blu Water Car Wash
06.2023 - 08.2023

Field Worker

Third Way Farm
03.2022 - 05.2023

Salesman

Lindsay Ford of Wheaton
09.2021 - 02.2022

Sales Associate

Canton Car Wash
11.2020 - 05.2021

Grocery Stocker

Food Lion
03.2020 - 08.2020

High School Diploma -

Arundel High School

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