Nicholas Fletcher
Kaukauna
Summary
Hardworking, reliable, and motivated professional with a history of excelling in team management and process improvement. I successfully enhance workflow efficiency and foster strong customer relationships. I am committed to keeping and delivering exceptional results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Assistant Gutter Manager
Security Luebke Roofing, Inc.
Appleton
07.2023 - Current
- Manage team schedules to ensure smooth daily operations.
- Oversee inventory management to maintain stock levels and organization.
- Implement process improvements to increase workflow efficiency.
- Facilitate communication between departments to streamline operations.
- Assign tasks to associates to fit skill levels and maximize team performance.
- Maintain up-to-date records of employee attendance, payroll information, vacation requests.
- Coordinate cross-departmental projects to ensure timely and successful completion.
Gutter/Gutter Topper Installer
Security Luebke Roofing, Inc.
Appleton
03.2021 - Current
- Collaborate with team members to complete installation projects efficiently and accurately.
- Assist in maintaining job site cleanliness and organization throughout projects.
- Conduct inspections of installed materials for quality assurance and compliance.
- Communicate with clients to address project specifications and requirements effectively.
- Remove systems and fixtures to prepare for replacements.
- Perform timely and reliable service, outdoors in variable weather conditions.
- Test and troubleshot systems to alleviate potential issues.
- Utilize a variety of hand and power tools to cut, shape, and fit materials for installation.
Assistant Sales Manager
Menards
Howard
09.2019 - 03.2021
- Assisted in training new sales staff on product knowledge and customer service techniques.
- Maintained accurate inventory records using Menards' inventory management system.
- Resolved customer inquiries and complaints to ensure a positive shopping experience.
- Communicated effectively with customers regarding product features and benefits.
- Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
Education
High School Diploma -
Shiocton High School
Shiocton, WI05-2014
Skills
- Task delegation
- Attention to detail
- Effective communication
- Problem solving
- Quality assurance
- Customer relationship management
- Team management
- Process improvement
Timeline
Assistant Gutter Manager
Security Luebke Roofing, Inc.
07.2023 - Current
Gutter/Gutter Topper Installer
Security Luebke Roofing, Inc.
03.2021 - Current
Assistant Sales Manager
Menards
09.2019 - 03.2021
High School Diploma -
Shiocton High School
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